
Mark Wimshurst-Smith
Retail
About Mark Wimshurst-Smith:
A highly-experienced Retail Manager with two decades of leading flagship stores for companies including M&S Opticians,
Boots Opticians, Tom Ford, Christian Dior and Beales. Committed to delivering an exceptional standard of service across
stores, driving an increase sales and exceeding all targets / KPIs. rate leadership and training skills with the ability to direct
teams for maximum productivity, thriving in highly pressurised and challenging environments.
Experience
▪ Solid and proven ability in managing retail stores with multi-million pound turnovers and achieving all targets / KPIs
consistently in key areas such as sales / revenue, costs, people and compliance.
▪ Passionate about service and providing exceptional customer journeys in line with brand expectations.
▪ Producing strategic plans to meet learning / development needs and managing the delivery of appropriate training.
▪ Assessing relevant training needs for team and individuals in consultation with departmental heads.
▪ Developing staff knowledge on products, brand awareness and championing core messages and values.
▪ Motivating colleagues and empowering Managers to support the attainment of regional and store targets.
▪ Understanding of margins, costs and expenditure in supporting the achievement of overall business objectives.
▪ Driving cultural change with a people-oriented leadership style and ensuring continued employee engagement levels.
▪ Project managing sales / customer service initiatives through full lifecycles in accordance with best practice.
▪ Clear communicator with customers, colleagues and executive management to build professional relationships.
▪ Proficient in the use of IT equipment and software packages including the Microsoft Office Suite.
Education
GCSEs and NVQ Level 2 Retail Operations
Professionals in the same Retail sector as Mark Wimshurst-Smith
Professionals from different sectors near Bournemouth, Bournemouth
Other users who are called Mark
Jobs near Bournemouth, Bournemouth
-
Branch Manager
4 weeks ago
Eurocell plc Hedge EndWe are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. · We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. · ...
-
Branch Manager
4 weeks ago
Hays Travel SouthamptonWe are seeking a Branch Manager to lead our team and drive the success of our branch. The successful candidate will have experience of working in a team, leading and coaching colleagues. · Lead the overall profitability of your branch by maximising all sales to the fullest potent ...
-
Branch Manager, Freight Forwarding — Sales
4 days ago
SDW Recruitment Ltd SouthamptonBranch Manager Job Description · The ideal candidate will have proven experience in freight forwarding and a strong sales background. · Drive sales and operations · Set the foundation for branch expansion · ...