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Portsmouth
Martina Wetaya

Martina Wetaya

Personal assistant/Administrator

Administrative

Portsmouth, Portsmouth

Social


About Martina Wetaya:

I am a positive, hardworking and punctual individual who aims to complete all that I am tasked with at a high standard whilst communicating well and maintaining a positive, professional attitude towards all work. I am focused and ready to contribute efficiently while learning and developing within the workplace and all tasks assigned to me

Experience

Personal Assistant/Support Worker Portsmouth March 2024 to Present • Assisting with daily tasks • Assisting with managing schedule • Enabling my client to complete daily activities and working to grow his skillset and ability to get on independently.

 Customer Service Advisor The verity centre-Havant January 2024 to March 2024 • Answering customer enquiries and resolving customer issues in an efficient and timely manner • Providing quotes and assisting customers to place orders over the phone. • Handling customer complaints as a first point of contact. 

Carer for family member Carer December 2019 to August 2023 Providing residential care for my mother who suffered from a stroke up untill her passing. Freelance Social Media Consultant Tee's Socials-Kampala 2021 to 2023 • Managing various social media accounts for clients (Facebook, Instagram, Tik Tok) • Providing clients with advice and planning services to help them organically boost their presence on social media platforms. • Helping clients identify areas of improvement within their social media marketing campaigns. • Creating ways to increase brand awareness online. 

Facilities Helpdesk Administrator ISS Portsmouth-Portsmouth 2019 to 2019 • Providing administrative assistance • Schedule and coordinate appointments and travel arrangements for facilities move teams. • Schedule and coordinate maintenance for various sites • Open, sort and distribute incoming invoices for various sites. • Maintain records for parking at various sites. 

Administration & sales manager Haree Construction-Kampala Uganda 2018 to 2019 • Managing general administrative activity at head office • Processing sale orders and payments • Ensure invoice and order accuracy • Maintaining relationships with clients providing aftersales support • Creating sales reports and presentations 

Sales & Customer Service Administrator Sitel UK 2016 to 2018 Customer service • Assisting customers over the phone with warranty queries • Up-selling warranty plans to customers over the phone

Education

Certificate of Higher Education in Law: Coventry University

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