Mohammed Harris Ashraf

I bring a dynamic blend of skills and a strong work ethic that positions me as a valuable asset.

One of my notable achievements involves successfully overhauling an access control system, rectifying data inaccuracies, and ensuring seamless operations. In my current role, I demonstrated initiative post-COVID relocation by establishing efficient onboarding systems for new starters, showcasing my adaptability and leadership.

My expertise spans office operations and front desk management, IT, employee onboarding, access control, client/guest management, data management, and comprehensive facility coordination. I take pride in implementing SOPs, conducting routine audits, managing assets, and ensuring strict adherence to health and safety protocols.

 I am confident that my skills align seamlessly with the requirements of the position, and I am eager to bring my accomplishments to contribute to the success of a valuable business. 

Sept 2021 - Present: Front Desk Office Manager at Motors Insurance Bureau, London,

·       Comprehensive Office Operations Oversight & Facility Coordination: Directly oversee all aspects of the front

desk and coordinate a spectrum of office operations, including managing access control, coordinating events with Senior EA’s for executives, handling guest services, organising meeting room arrangements. I have led the set up of our new office location, implementing designs and assisting with the architecture and layouts, creating 3d designs for change using AutoCad for approval and keeping in mind health, safety, likings and meeting brand and management requirements. Demonstrating adaptability and strong project management skills.

As the primary office coordinator, I ensure effective new starter onboarding and off boarding, procurement, and travel logistics, ensuring seamless daily functionality. In control of ordering office supplies and  purchase orders

Facilitate efficient vendor management, PAT tests, maintenance, liaising with third-party clients and contractors, enhancing facility reliability while reducing downtime. Management of COSH files processes and office legality procedures.

·       Strategic Cost-Effective System Implementations & Process Streamlining:

Pioneered the implementation of efficient systems, yielding a reduction in operational costs, maintaining high productivity standards. Developed and enforced SOPs to ensure process consistency and strict adherence to information security policies, safeguarding critical data assets.

·       Seamless Technology Integration & Proactive IT Support:

Rapidly adapted and integrated emerging technologies, elevating office productivity. Ensure  great IT support, where I am  as the primary resource for office guidelines, delivering exceptional IT support and overseeing stable Wi-Fi setups, provide technical assistance resulting in a decrease in IT-related disruptions. Logging in IT jobs, tickets on service desk and self managing support when required.

·       Robust Security Management & Training Leadership:

Conduct meticulous asset management and audits, ensuring full compliance with security protocols, fostering a secure office environment. Exhibit leadership as the primary Fire Marshal and First Aider, cultivating new trainees' expertise in health and safety protocols, achieving heightened safety standards and 0% out come in incidents and risks.

Corporate Reception Supervisor, Dec 2019 - Sept 2021 at Britplan Security Solutions Ltd, London

Coordinated front office operations whilst leading a team and contractors, ensuring smooth operations and exceptional customer service. Covered up to 18 buildings and locations where I implemented robust security measures and conducted fire safety protocols, access management, guest services, operational managements, and staff calendar bookings, conducting regular patrols, incident logs, bookings, and maintenance tests to assure a safe work environment.

Assistant Manager: July 2016 - Dec 2019 at Ian Howard School Wear (East London)

Managed the sales floor, negotiating contracts, and handled supply chain management, contributing to business operations and growth. Oversaw procurement, finances, pay roll, staff training. Assisted in management of new orders (online and face to face). Handled  suppliers, factory workers, designs of new logos, checking stock, sizes, and customised orders. Raising purchase orders, management of operations of the business store, with the managing directors.

Assistant Branch Manager/ Specialist: May 2014 - July 2016 at ISHINE LTD, (East London)

Transformed sales coordination, managing the latest tech and network deals. Oversaw payments, invoices, and stock for three branches.

Verified legality of Technology Devices, ensured authenticity, boosting profits by 30%. Expertly managed device repairs and updates. Streamlined stock with a self created sales and barcode systems, cutting discrepancies by 25%.

Comptia Security+ (Cyber Securit) with ITcerify- currently on going.