Olubunmi John Olorunfemi

As a highly skilled and experienced IT support professional, I possess a strong understanding of computer systems, 
troubleshooting, and customer service. I am seeking a new opportunity to utilize my expertise and further develop my skills. 
With a well-organized, resourceful, and dedicated approach, I am committed to achieving goals and providing exceptional 
support to users. My attention to detail, analytical abilities, motivation, and team-oriented mindset make me a valuable asset to 
any organization. I am eager to take on new challenges and contribute to the growth and success of both my employer and 
clients.

June 2020 to Jan 2023
IT Support Engineer 
WhyteMax Integrated Services
•          Assisted clients with technical issues through various means of communication, including phone, email, and 
in-person
•          Diagnosed and solved problems related to hardware, software, and networks for clients
•          Installed and managed operating systems, including Windows and MacOS, for clients
•          Gave both remote and on-site support to clients
•          Administered Microsoft Active Directory, DNS, DHCP, and Group Policy for clients
•          Helped clients with virtualization technologies, such as VMware and Hyper-V
•          Tracked and resolved client issues using ticketing and inventory management systems
•          Offered backup and disaster recovery solutions to clients
•          Assisted clients with transitioning to cloud-based services, such as AWS, Azure, and GCP
•          Managing and maintaining the Microsoft 365 environment, Exchange, SharePoint, OneDrive, & Microsoft 
Azure including AD, Information protection, authentication & Cloud App Security

Automated system management tasks for clients using scripting languages, such as Python and Bash
•          Implemented security measures to protect client data

University of Hertfordshire (UK) - MSC Computer Science (ongoing) Sept 2022- Sept 2023
•          Coursework in Legal and Ethical Practice
•          Coursework in Computer Architecture
•          Coursework in Programming and Program Design
•          Coursework in Operating Systems and Networks
•          Coursework in Software Development Exercise
•          Coursework in Multi-User Database Designs 
Osun State University, (Nigeria) - B.Eng. Civil Engineering