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Oluwatoyin Ariyo

Oluwatoyin Ariyo

Junior Data Scientist | Helpdesk Support

Technology / Internet

London, Greater London

Social

About Oluwatoyin Ariyo:

I have a Computer Science Bachelors degree where I got a 2:1 and have skills in helpdesk support, working with CMS like WordPress, and deploying machine learning models to create chatbots. 

Experience

Mobrite (Remote/Hybrid Role)            Mar. 2021 – Aug. 2022

IT Support & Web Administrator             

  • Administered NetworthPick’s WordPress CMS, managing user onboarding/offboarding, content scheduling, and staging during a theme migration. 
  • Designed and maintained client websites using Elementor; configured SEO using Yoast and Rank Math. 
  • Created self-service technical documentation, reducing helpdesk tickets by 30%.
  • Provided remote technical support and trained staff on CMS usage. 

RCCG Living Water Parish (Volunteer) Jan. 2013 – Mar. 2020

Technical Support            

  • Configured and managed AV systems including projection equipment, audio systems, and presentation software.
  • Provided comprehensive technical support for Windows and macOS systems, including software updates and malware removal.
  • Trained and supported team members on software systems.
  • Demonstrated excellent organisational skills in managing technical resources and schedules.

 

Springfield University Hospital (Volunteer)                                       Jul. 2016 - Aug. 2016

IM&T Helpdesk Support             

  • Achieved 95% resolution rate for helpdesk tickets through systematic troubleshooting approaches.
  • Diagnosed and repaired hardware issues for printers, scanners and peripheral devices. 
  • Gained experience with Azure and Active Directory.

Education

Computer Science Bachelors degree (2:1) from University of Westminster

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