Paula Riley

Dear Recruitment Team, 

Private Flight Attendants based out of London are in high demand as they provide exceptional service to clients who value privacy and exclusivity. With my extensive experience as a Senior Cabin Crew member for over 24 years, I am well-equipped to excel in this role.

Throughout my career, I have been responsible for overseeing the planning and delivery of in-flight service operations onboard worldwide flights for British Airways Plc. My expertise lies in providing impeccable service in five-star First and Business Class cabins. I have had the privilege of catering to VIP and high-net-worth individuals (HNWI) who expect nothing but the best during their travel experiences.

My commitment to excellence and attention to detail have enabled me to exceed customer expectations consistently. I deeply understand the unique needs and preferences of discerning travelers, and I am skilled at anticipating their needs and providing personalized service.

In addition to my exceptional customer service skills, I am well-versed in ensuring passengers' safety and security. I am trained in emergency procedures and protocols and am well-prepared to handle any situation that may arise during a flight.

As a Private Flight Attendant, I am excited about the opportunity to provide world-class service to your clients who value privacy and exclusivity. I am confident that my extensive experience and dedication to excellence make me a strong candidate for this position.

I look forward to discussing my qualifications and how I can contribute to the success of your private aviation team. Thank you for considering my application.

By demonstrating loyalty, respecting their privacy, and paying meticulous attention to detail, I have earned the trust of my clients. My standard practice is to ensure that nothing is forgotten or overlooked. One of the key components of providing an individualized service is actively listening and observing. By attentively listening to guests and observing their non-verbal cues, I gain insights into their preferences and anticipate their needs. This allows me to tailor the service to meet their expectations and go above and beyond in delivering a memorable experience.

I have the highest standards and pay particular attention to my appearance. Currently, A319, A320, CEO, NEO, A321, A350,787 and 777 licensed. I mostly focus on Middle Eastern, Far Eastern, USA, and European flights from the UK. 

 In addition, I have completed a valid 5-year EASA attestation certificate and a VIP Corporate Flight Training course in silver service. I am a trained and qualified Freelance Butler and undertake various freelance work in London, UK.

I work as a Freelance Corporate Flight Attendant in my spare time, bringing my expertise and two years of experience to serve private clients. Over the past months, I have been fortunate to have the opportunity to work consistently with a private client, accompanying them on their G650 aircraft for 2 to 3 trips each month. This regularity has allowed me to enhance further my skills and understanding of corporate aviation's unique demands and expectations.

In addition to my work in the corporate aviation sector, I also take on the role of a Freelance VIP Hospitality Manager at the prestigious British Grand Prix held at Silverstone. This role involves catering to the needs of high-end clients, including VIPs, at the Hilton Hotel rooftop restaurant. As a VIP Hospitality Manager, I am responsible for ensuring that these esteemed guests have an exceptional experience during their time at the Grand Prix. This entails providing top-notch service, coordinating logistics, and ensuring that all their requirements are met professionally.

The combination of my experiences as a Corporate Flight Attendant and VIP Hospitality Manager has provided me with a diverse skill set and a deep understanding of the expectations of discerning clients. I pride myself on my attention to detail, exceptional customer service, and ability to adapt to different environments and client needs.

In conclusion, my spare time pursuits as a Freelance Corporate Flight Attendant and Freelance VIP Hospitality Manager have allowed me to develop valuable skills and gain extensive experience in the field. I am committed to providing my clients with the highest level of service, ensuring their comfort, safety, and satisfaction.

 Additionally, I have seven years of experience as a Travel consultant managing business travel for American Express Business Travel and one year’s experience working with stakeholders as a trained and qualified Project Manager for British Airways, where I completed two significant projects. 

Overall, I believe my combination of over 24 years of commercial and two years of corporate flying experience, supervising high-end events as a VIP Hospitality Manager, Business Travel Management, Project Management, and Butler skills will enable me to undertake and effectively undertake the role as a Private Flight Attendant.

 My five-star excellence, passion, a wealth of experience for this role, and strong commitment to delivering exceptional attention to detail in customer service provision would make me an ideal asset to add value to your operation.

I appreciate your time considering my application, and I hope to hear from you soon. 

Kind regards, 

PAULA J RILEY