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About Senti Constantin Margineanu:
Passionate and proactive IT professional with extensive experience in customer service, eager to transition into a first-line or service desk support role. Armed with a robust foundation in IT support fundamentals through professional certifications and self-directed learning, I am committed to leveraging my technical expertise and problem-solving skills to enhance IT operations and user satisfaction in a dynamic tech environment.
Experience
FLT Driver, Rexel UK, Aylesbury (October 2022 - Present)
- Managed inventory and logistics operations with precision, ensuring timely and accurate product movements.
- Demonstrated strong technical troubleshooting skills with IT hardware and software issues.
- Advocated for and implemented process improvements in warehouse management systems.
Customer Assistant (Yard), Builder Depot LTD, London, UK (July 2018 - October 2022)
- Exceeded performance metrics by maintaining high levels of operational efficiency and safety.
- Ensured quality control and compliance with safety standards during all loading and unloading operations.
Customer Service Assistant, Selco Builders Warehouse, London, UK (May 2017 - July 2018)
- Delivered exceptional customer support, resolving queries and enhancing customer satisfaction.
- Fostered strong customer relations and provided technical advice and support.
Education
- Certificate of Higher Education, University of Wales Trinity Saint David, London (June 2023 - April 2024)-
- Courses include: Network and Cybersecurity Essentials, Computer Architecture, Operating Systems, and Problem Solving in IT.
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