Suwilanji Phiri

Ambitious and hardworking with a hunger for success and financial freedom. Work well both individually and in a group with very little supervision required. Highly organized, independent worker with strong time management skills, detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hard-working individual with strong organizational skills. Achieves company goals through exceptional planning and prioritization. Accomplished 3rd year student, pursuing business eager to apply knowledge and gain practical experience. Experienced working in team environments whether on the football field or for group assignments at the university. Reputation for hard work, punctuality and willingness to learn new things. Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Part-time Sales Associate                                                      01/2023- present

Calvin Klein, White City, London

• Constantly interacting with people and providing excellent customer service.
• Standing by the door to greet and welcome customers with a smile and a warm greeting.
• Tagging new stock and putting them on display for the customers.

Waiter                                                                                         12/2019 - 03/2020 

Talisun Creations - Lusaka, Northmead, Zambia

• Checked in with customers during meals to check orders were received correctly and met guests' expectations.
• Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Delivered exceptional service by greeting and serving customers in timely, friendly manner.
• Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
• Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

 Incubation of eggs                                                                    06/2020 - 07/2022 

Talisun Farms - Lusaka, Northmead, Zambia

• In charge of incubating, counting and decanting vast majority of eggs ranging from chickens, ducks, quails, guinea fowl, etc. and looking after these birds after hatching.
• Through consistency, time-management and organization, contributed to selling several 100 birds for family farming business which led to increased sales and profits.
• Oversaw daily operations to achieve high productivity levels.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Analyzed data and information to identify issues and create tailored solutions.
• Prevented cross-contamination by sanitizing utensils and surfaces.
• Carried out day-to-day duties accurately and efficiently, such as, constantly adding water into incubator to maintain humidity levels for each specific bird species.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

07/2023 

Middlesex University - London 

(1 year Top Up) Notable Modules: Strategic Management, Innovation Management, New Venture Development, New Product and Service Development, Quantitative skills, Risk Management and Organizations 

Some College (No Degree) : Business, 05/2022 

Online Business School - London 

• I completed the first and second year of my course online due to the impact of the pandemic in 2021.
• Level 4 and 5 qualifications in Business Management

Some College (No Degree) : A-levels (Business And Economics), 2021 

Springfield School of Education - Lusaka 

Economics and Business- C and D

High School Diploma : Secondary Education, 2019 

St Stithians Boys College - Johannesburg 

C grade including Maths, English, Business Studies and Life Sciences