yasmine askri

I am an administrative assistant with strong analytical and interpersonal skills.

Focused on detail and corporate policies and procedures. Competent in providing information to clients and acting as a liaison between departments.

I’m willing to face new and challenging positions that offer the opportunity to further develop and diversify my skillset.

I contribute passion, attention to detail, and innovation which is highlighted in my previous position at Extra World Services and General Industrial Equipment where these skills are ever present in Processing orders, forms, invoices, and requests whilst ensuring all tasks are carried out efficiently and accurately.

Administrative assistant in Extra World Services 2020-2023 :

• The entry of customer invoices.
• The classification and archiving of supporting documents (bills, purchase orders etc.)
• Search, return, organize, and classify information.
• Manage the telephone and physical reception of interlocutors and/or visitors.
• Processing orders, forms, applications, and requests.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Maintaining a positive, empathetic, and professional attitude toward customers.
• Communicating and coordinating with colleagues as necessary.

Billing clerk in General industrial equipment GEI 2018-2020 :

• The entry of customer invoices.
• Manage the dispatching of invoices.
• The classification and archiving of supporting documents (invoices, bills, purchase orders etc.)
• Search, return, organize, and classify information.
• Processing calls and emails received with customers.
• Dealing with Customer Claims, communicating and coordinating with colleagues as necessary.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Manage the telephone and physical reception of interlocutors and/or visitors.
• The purchase of various management supplies.

Bachelor's degree in Finance

ISG Higher Institute of Management - Tunis.

September 2012 to July 2015