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    IT Field Engineer - Southampton, United Kingdom - FDS, A DXC Technology Company

    FDS, A DXC Technology Company
    FDS, A DXC Technology Company Southampton, United Kingdom

    4 weeks ago

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    Description


    We are looking for a customer-focused and enthusiastic IT Field Engineer to operate within a wider team supporting IT devices across our clients, The Post Office, extensive retail and administrative locations.

    You will be professional, well presented, a good communicator and have solid IT device knowledge, including device connectivity and imaging.

    Your ability to work well on your own, to take ownership and understand the customers' needs are essential.

    The role will be covering 7.5-hour weekday shifts between the hours of 08:00 – 20:00 and pre-scheduled weekend rota cover between 08:00 and 16:00.Due to this being a field / mobile role, a full UK driving licence is essential and a company van will be supplied.


    The responsibilities will include:


    and connectivity troubleshootingimaging and configuringswap outs and connectivity cabling, Wi-Fiinstalls, moves, decommissionsstock control and asset managementmaintenance, user familiarisation and guidancemanagementhands and eyeswith other support teamsEssential Skills/Experience:experience in a similar rolewith Point of Sale deviceswith Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routersof Windows operating system and associated technologiesof peripherals and their maintenance – printers, scannersSLA focused and familiar with call management productswith support procedures, scripts, and processestroubleshooting skillsof Payment Card Industry (PCI) compliance would be desirableto gain base level security clearance – BPSSUK Driver's License - Vehicle suppliedThis is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.


    As an FDS Employee you will benefit from:

    benefits including, private medial and health insurance, basic cover paid by employereye test voucherspension schemeprotection after 6 months' service should you be off work due to serious illnessdays holiday rising by 1 day per year to max 25to purchase / sell additional holidayinsuranceAssistance Programme, free confidential advise covering a range of areas including mental health and financial supportApply now for considerationBy completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for.

    Our Privacy Notice can be viewed via our website.
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