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    Senior Account Manager - United Kingdom - World Brand Design

    World Brand Design
    World Brand Design United Kingdom

    1 week ago

    Default job background
    Description

    Level, Role, Type:
    Senior, Accounts, Array


    Location:
    On-Site, New York, United States


    Reference:
    WBDS - Thirst

    As our second hire in New York, you'll be working closely with the Managing Director of North America, helping to build our clients and culture.

    You'll bring your industry knowledge to lead large and complex projects.

    A deft hand at client servicing, you'll provide exceptional solutions for your clients, while working closely with the global team to grow business.

    Key Characteristics Exceptional communication and organizational skills
    Ability to manage large, complex stakeholder groups
    Confidence and positive attitude with a desire to be the best in your field
    Commercial mind with a hunger for growth
    Tackle challenges head on, finding best solutions for creative and clients Key Responsibilities Client
    Delivering excellent service to clients with initiative
    Liaising daily, both remotely and in person, with clients all over the world
    Owning, growing and nurturing key client relationships
    Create development plans for your clients, understanding objectives, opportunities, commercial success and drive to conversion
    Proactively solving challenges, identifying opportunities to grow revenue with an entrepreneurial mindset
    Taking total control of a project inc. timelines, resourcing, milestones, budgets, profit, tracking and supplier conversations
    Write engaging, bespoke proposals using strategic insight to secure new work and able to negotiate with clients to maximize profit Strategy
    Expert understanding of Thirst's strategic process and able to support on brief writing, research, offer a strong client view, market and project understanding
    Able to positively challenge team leads with confidence and insight to deliver the best work possible
    Making sure work is on brief and inspiring for our clients Becoming a client expert, acting as their voice within the agency
    Articulate clients' insights, business and brand plans to the wider team to inspire development and briefs Creative
    Expert understanding of Thirst's creative process and how to maximize efficiencies to deliver maximum profitability while delivering world class work
    Able to unite teams towards a world class goal and deliver inspiring work for our clients
    Building best in class creative presentations to deliver exceptional creative solutions and present back to senior/large client teams
    Understand client expectations and can interpret feedback to get to the heart of what's really going on
    Making sure all work that goes to the client is of the highest standard possible Production
    Expert production management, engaging the right team members at the right time
    Developing a strong understanding of sustainability through design and pushing projects when required
    Working closely with our production team to ensure that projects are realized as expected Leadership
    Leading and guiding junior members of the Client Services team
    Communicate with clarity and confidence Culture
    Knowing and loving both the design and drinks industries
    Being a champion for our strong, simple, shit hot ethos
    Be a source of knowledge to our own team and clients, sharing latest thinking and design inspiration #J-18808-Ljbffr
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