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Sutton Coldfield

    Night Team Leader - Sutton Coldfield, United Kingdom - The Belfry Hotel & Resort

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    Full time
    Description

    We have a fantastic opportunity for a Nights Team Leader to work in our
    dynamic team at The Belfry, England's leading Hotel and Resort. We have 319
    bedrooms, Rosette standard dining, five food and beverage outlets, fantastic
    leisure facilities including our 20 treatment rooms & pool and of course,
    what we are famous

    We have a really exciting development taking
    place at The Belfry, which will see the expansion of the resort with an 852sqm
    event space, 100+ extra bedrooms, a state-of-the-art leisure club, and much
    more.

    Join us on our journey as we unveil a new and unparalleled
    experience for our guests.

    Housekeeping

    Housekeeping at The Belfry Hotel & Resort make it their number one
    priority to deliver an outstanding, lasting impression to all guests visiting
    the Resort. Housekeeping consistently achieve our high standards in the rooms
    and public areas and have excellent attention to detail and pride in what they
    achieve.

    Salary

    The on-target earning potential for this role is £26,042 annual salary,
    compromising of a base salary of £24,794 plus a qualified estimate of £1,248
    gratuities per annum

    About the role

    As a nights team leader, you will be required

  • To
    supervise the night's cleaners
  • To
    spot check areas and feedback appropriately
  • To
    ensure the highest level of cleaning standards are achieved, alongside any
    additional deep or daily cleaning
  • To
    support where needed
  • To
    liaise closely with the Housekeeping Manager & Supervisor on a daily
    basis
  • Stock
    control
  • To
    have pride and commitment in your area of work
  • About you

    Experience in cleaning is preferred, the ideal candidate will be hard
    working, a team player, positive, enthusiastic and organised. The individual
    will have a flexible approach to work and shift patterns, be standards driven
    and be able to deliver, and have an exemplary attention to detail. In this role
    you must be able to deal with guest enquiries in a friendly manner as you will
    be the face of the nights team around the resort. Team Leader/supervisory
    experience is essential.

    Belfry Benefits

    Wellness

    · Discounted
    gym membership and access to team-led fitness sessions, such as our Belfry
    running club

    · Team
    social events throughout the year

    · Belfry-wide
    wellness programme with external speakers, focusing on 'mind, body & soul'

    · The
    Burnt Chef Project partnership, offering unlimited, fully-funded counselling
    and mental health support

    · Wagestream
    access to all employees – track earnings, saving accounts, and access to wages
    when you want

    · Healthcare schemes: life
    assurance, 24-hour GP, health cash-plans

    · Employee
    Assistance Programme

    · The
    Belfry is committed to the Hotelier's Charter, demonstrating our commitment to
    our people

    Showing some appreciation

    · Long
    service awards

    · Additional
    paid holiday for long service

    · Reward
    Vouchers

    · Free
    meals on shift in our canteen

    · Annual
    Belfry awards

    · Team
    appreciation events

    · Fantastic
    resort discounts across restaurants, bars, retail, and golf

    · Bed & Breakfast from £35
    per room

    · Free
    staff parking

    · Subsidised
    taxi service for those who don't drive

    · Live-in
    accommodation for up to 3 months

    · Relocation
    bonuses

    Learning & Development

    · Excellent
    training and career opportunities

    · Internal
    career pathways programmes

    · Access
    to The Belfry Campus Learning

    · Commitment
    to developing our team through apprenticeship programmes

    Making a difference

    · Belfry
    ESG committee, dedicated to delivering an environmentally sustainable business

    · Supporting
    industry, local and national charities

    · Pledges
    made on 'Make Good Grow', offering our team's expertise and support to good
    causes


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