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    IT Administrator - Glasgow, United Kingdom - Jago Consultants

    Jago Consultants
    Jago Consultants Glasgow, United Kingdom

    3 days ago

    Default job background
    Description

    IT Administrator required. My client is one of Scotland's leading independent firms who offer a complete range of legal services to businesses, individuals & families, the public sector and the modern rural economy in Scotland, the UK and beyond.

    They are now seeking an IT Administrator to join their team based in Glasgow t o provide professional, efficient, and friendly IT support to all colleagues across the firm. You will be the first point of contact within the IT department focusing on end user computing, you will deal with all tickets which come in to the Service Desk on a rota basis covering remote support, desk-side assistance, preventative maintenance and project assistance when required.

    Position Overview

    • Providing quality first line support to all incoming enquiries
    • Take ownership of all tickets ensuring accuracy, communication and resolution are all handed in a timely manner.
    • Support of audio/video systems when required
    • Occasional travel to our other offices around Scotland
    • Manage and prioritise workload, identifying and raising any potential issues
    • Ability to work alone and within your team, under the appropriate supervision
    • Access control, manage on boarding, off boarding and access to IT systems
    • Asset management of end points including laptops, mobiles, and portable storage
    • Knowledge management and contribution to the teams knowledge.

    Position Requirements

    • 1 or 2 years experience or completion of a relevant apprenticeship
    • Clear understanding of of information security
    • Excellent communication skills and flexible
    • Knowledge in VPN solutions
    • MFA & iBoss knowledge is desirable
    • Driving License
    • IOS and Mitel Phone Systems
    • Previous experience within a law firm – Desirable

    Position Remuneration

    • Monday to Friday 8am – 6pm (1hour lunch break)
    By submitting this form you agree to our privacy policy.

    Candidate Registration

    Register your details with us by completing our online form and attach a copy of your curriculum vitae. We will contact you to discuss your personal needs and keep you updated with any relevant vacancies.

    "You guys make it personal and go the extra mile to help. Thanks so much"

    N Ball

    "Definitely stood out against other agencies"

    "Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues"

    P Saso

    "The culture of this company is great and everyone I worked with was amazing."

    "Fantastic – they were brilliant. Best agency ever"

    S Dunlop

    "Karen has been a great help in my Career change and I will be sure to recommend you guys to my friends and colleagues"

    "Brilliant help from Andy hats off to him"

    B Friend

    "You guys make it personal and go the extra mile to help. Thanks so much"

    N Ball

    "Definitely stood out against other agencies"

    "Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues"

    P Saso

    "The culture of this company is great and everyone I worked with was amazing."

    #J-18808-Ljbffr
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