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    Technical Field Manager - Gloucester, United Kingdom - Chase Taylor Recruitment Ltd

    Chase Taylor Recruitment Ltd
    Chase Taylor Recruitment Ltd Gloucester, United Kingdom

    4 weeks ago

    Default job background
    Construction / Facilities
    Description

    Our client, based in Gloucester, are the UK's leading distributor of glazing products and window ancillaries to the fenestration sector, offering innovative glazing solutions to the whole of the fenestration industry.

    They have an exciting opportunity within their Technical department to support and service their custom base, visiting and supporting fabricators across the South of England.


    Responsibilities:


    Management of site and service requests in your area, providing detailed feedback & recommendations to technical department and customers within the existing reporting structure.

    Undertake annual customer health checks to identify fabrication improvement.
    Lead new customer training and onboarding for customers in your area.
    Build and test new and existing product to achieve the required performance standards at UKAS accredited test house (BSEN6375/PAS24 etc.)
    Support customers with bespoke UKAS testing
    Support customer with bespoke performance testing and accreditation.
    Work with design engineers to improve products, service customer and sales requests.
    Lead new product role out & ensure correct training documentation is available to customers in your area.
    Build strong relations with fabricator base and be flexible and accommodating to request.
    Provide regular feedback to design engineers to support in product development,
    Build sales and showroom samples for display in headquarters and trade shows.
    Maintain and develop fabrication equipment in onsite R&D workshop.
    Key Skills
    Experience of window fabrication and process ideally understanding of mechanical joint and timber-weld process
    Knowledge of window fabrication and use of machinery
    Working knowledge of manufacturing & cutting software
    Understanding CAD and basic ability
    Ability to multitask and work under pressure.
    Be adaptable, co-operative and have willingness to teach and learn
    This is a field-based role so travel is to be expected with the occasional stay over
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