Jobs

    Cleaning Account Manager - Manchester, United Kingdom - Sentrex Services UK Ltd

    Sentrex Services UK Ltd
    Sentrex Services UK Ltd Manchester, United Kingdom

    1 week ago

    Default job background
    Description
    Sentrex Services UK Ltd is a multi million pound rapidly expanding Contract Cleaning and Facility Management Company.

    Sentrex provide a wide variety of services to commercial businesses across a variety of industries including Food Hygiene, Warehouse & Distribution, Education & Financial Services.

    Sentrex Services Culture Sentrex currently employs around 450+ employees across the UK with around 20 employees based in our Head Office in Greater Manchester.

    Due to continued growth we are looking to recruit an Account Manager for the Central Manchester Area. Our core services include daily cleaning, industrial & specialist cleaning, window cleaning, grounds maintenance services. In addition to this we also provide washroom, waste management, pest control & building maintenance solutions.
    As Account Manager for the Manchester Area you will be responsible for a selection of around 40 Clients.
    You will be provided with a company branded vehicle, mobile phone & tablet.

    The Role To manage and oversee the daily operations of the Business not limited to Daily Office Cleaning Services Key responsibilities and accountabilities: - Plan, organise and control contract operations and delivery within the portfolio.

    Lead, develop, manage and motivate a team of cleaning operatives to the agreed standards.

    * Ensure full adherence to company policies and procedures * Establish a thorough understanding of the site specifications and ensure that these requirements are being delivered through your operatives.

    Ensure that holidays are managed effectively and rota's are in place to cover the needs of the operation, ensuring service delivery remains to the agreed standard
    Manage all HR and employee relation issues in accordance with the Company HR policies and in consultation with the relevant HR representative and effectively carry out grievance, disciplinary and appeal hearings where appropriate
    Identify opportunities for new business, additions to service and non-contractual work
    Ensure all operatives are trained on , and using correctly, the Time & Attendance system * Support the business development to identifying opportunities with other clients to maximise profit and growth
    Managing agreed KPI requirements and reporting, ensuring Monthly cleaning audits are completed with the client or client representative.
    Budget management - high performance in this area is essential

    Ensure that all sites are delivering operational excellence within budgets and structures, inclusive of labour cost, chemical usage and uniform costs.

    Identify ways to improve innovation, productivity and continuous improvement of the service performance.


    Job Types:
    Full-time, Permanent

    Company car
    On-site parking
    Work from home
    QA Bonus Scheme
    Monday to Friday
    Weekend availability
    Cleaning Account Manager: 3 years (required)
    Driving Licence (required)

    Work Location:
    Hybrid remote in Manchester
    [


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