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    Departments Manager - London, United Kingdom - Dweet

    Dweet
    Dweet London, United Kingdom

    2 weeks ago

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    Description

    This Luxury Department store is seeking flexible Department Managers who can step in for peak sales periods, pop-ups, team cover and ad-hoc business needs.

    Your role will be to manage the floor staff in the given department or pop-up, ensure stock loss is minimal, drive business standards within the team and act as a role model when handling customers and colleagues through effective communication.

    Foster a high-performance culture and exceptional customer service within the department team.
    Oversee daily operations to ensure efficiency and adherence to store standards.
    Collaborate effectively with store management and other departments for a unified approach.
    Monitor and react to market trends, customer feedback and sales data.
    Uphold the store's standing for luxury retail standards and excellence.
    Act as a true Selfridges ambassador by and lead by example following the store's values
    Ensure compliance with all company policies and procedures, including safety and security protocols.
    The ability to excel under pressure within a dynamic retail setting.
    Knowledge of retail operations and inventory management practices.
    Flexibility to work evenings, weekends, and holidays as required during peak seasons.
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