- Be an integral part of the casino management team, striving to maximise performance in all areas of your casino.
Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all hosting activities in the Casino. - Support the Management Team in driving the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics.
- Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Be a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements.
- Develop, coach and mentor a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage with a particular focus on hosting excellence
- Proactively drive sales and control margin and costs to drive casino profitability
- Ensure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling #LI-GB1 #LI-Onsite
- Previous casino gaming experience
- PML license holder and experienced in all areas of hosting and customer service
- Experience of leading a team within a service driven environment
- Fanatical about delivering unrivalled customer experience
- Excellent communicator, able to collaborate with the wider business
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
-
Casino Manager
1 week ago
Grosvenor Casinos Luton, United KingdomCasino Manager - Luton · Company Description · We're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment. · We're ...
-
Product Manager Casino
1 week ago
The People Network Paddington, United Kingdom**Product Manager (Casino) - Online Gambling** · This world leader within the Online Gambling space is looking for a fully remote Product Manager to be an integral part of the Casino team and be responsible for market-leading online gaming products remains competitive in an ever- ...
-
Casino Manager
6 days ago
FUNToken United KingdomFUNToken is the leading crypto gaming company that aims to revolutionise the gaming industry by harnessing the power of blockchain and Web3 technologies to create "trustless" gaming ecosystems that users can rely on and operators can implement effortlessly. · Our mission is t ...
-
Casino Manager
6 days ago
Rank Group United KingdomWe're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment. · We're on an exciting journey of growth and it's the ...
-
Casino Manager
6 days ago
Grosvenor Casinos Limited United KingdomJob Description · Get a buzz from creating experiences which excite and entertain? Pride yourself on being an excellent leader, able to coach and mentor teams to drive results? Then we've got the perfect opportunity for you... · We're looking for a passionate, customer focused C ...
-
Experienced Casino Manager
9 hours ago
BettingJobs United KingdomBettingJobs is currently seeking an Online Casino Optimisation Manager to join the team of an established iGaming company. The role of the Casino Optimisation Manager is to maximise onsite customer journeys and content in line with business priorities and targets. · The Casino O ...
-
Experienced Casino Manager
2 weeks ago
Rank Group United KingdomWe're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment. · We're on an exciting journey of growth and it's the ...
-
Experienced Casino Manager
2 weeks ago
Grosvenor Casinos Limited United KingdomJob Description · Get a buzz from creating customer experiences which excite and entertain? Pride yourself on being an excellent leader, able to coach and mentor teams to drive results? Then we've got the perfect opportunity for you... · We're looking for a passionate, customer ...
-
Experienced Casino Manager
2 weeks ago
Rank Group United KingdomWe're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment. · We're on an exciting journey of growth and it's the ...
-
Casino Account Manager
1 week ago
Light & Wonder, Inc. United KingdomWelcome to the world of land-based gaming. Light & Wonder's gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. · Position Summary · The UK Commercial team's core responsibility is to maximize the perform ...
-
Sports Betting
1 week ago
Grosvenor Casino Luton, United Kingdom**Company Description** · Grosvenor is on an exciting journey of growth. It's an great time to join us.... More than ever, we're investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places. · We aim to excite and enter ...
-
Customer Service Assistant
1 week ago
Grosvenor Casino Luton, United Kingdom Part time**Company Description** · We're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots, watch and bet on sports, or relax with friends and enjoy our fabulous food, drink and entertainment. · W ...
-
Business Process Manager
1 week ago
Ocado Group Hatfield, United Kingdom** · **About us** · This position sits within Ocado Solutions. At Ocado Solutions, we are responsible for our corporate international partnerships, offering the proprietary Ocado Smart Platform (OSP) as a service to retailers around the world. Since 2017, we have signed agreement ...
-
Solutions Development Manager
2 days ago
Ocado Group Hatfield, United Kingdom**About us** · This position sits within Ocado Solutions. At Ocado Solutions, we are responsible for our corporate international partnerships, offering the proprietary Ocado Smart Platform (OSP) as a service to retailers around the world. Since 2017, we have signed agreements to ...
-
Product Strategy Associate
1 week ago
Ocado Group Hatfield, United Kingdom**About us** · This position sits within Ocado Solutions. At Ocado Solutions, we are responsible for our corporate international partnerships, offering the proprietary Ocado Smart Platform (OSP) as a service to retailers around the world. Since 2017, we have signed agreements to ...
-
Head of Retail Media
1 day ago
Ocado Group Hatfield, United Kingdom**_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or b ...
-
Cleaner
4 days ago
Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
-
Cleaner
1 week ago
Grosvenor Casino London, United KingdomCompany Description · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience the ...
-
Casino Executive
1 week ago
Bally's Interactive London, United Kingdom**Casino Executive**: · **Do you love all things iGaming?**: · **Are you great at working with cross-functional teams?**: · **Who We Are** · Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the g ...
-
Cashier
3 days ago
The Rank Group London, United Kingdom**Company Description** · Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience ...
Casino Manager - Luton, United Kingdom - The Rank Group
Description
Company Description
We're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment.
We're on an exciting journey of growth and it's the ideal time to join us. More than ever, we're investing in our Venues and our people to ensure we have the best entertainment offering and the best people in the right places.
Job Description
Get a buzz from creating customer experiences which excite and entertain? Pride yourself on being an excellent leader, able to coach and mentor teams to drive results? Then we've got the perfect opportunity for you...
We're looking for a passionate, customer focused Casino Manager to support the General Manager in developing and implementing a business plan that delivers success for your stakeholders; the customer, the employee, the shareholder, the local community and the regulator.
As our Casino Manager, you will:
Qualifications
Additional Information
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.