- Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.
- With a workforce of around 3,500 people and an annual income of some £330million this year, the Trust provides integrated health and social care services through a network of community and inpatient settings, serving diverse communities across Buckinghamshire, Essex, Hertfordshire and Norfolk. As a university NHS foundation trust, HPFT continues to develop strong links with the University of Hertfordshire, providing excellent learning and development opportunities, as well as strengthening our clinical research capability.
- Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT following our CQC rating of Outstanding awarded to us in April 2019.
- NVQ 3
- Experience as a Band 2 HCA
- Recognises and reflects on barriers to effective communication, modifying communication in response
- Keeps accurate and complete records and communication consistent with legislation, policies and procedures
- Demonstrate good verbal presentation skills
- Excellent communicator
- De escalation in managing verbal aggression of disturbed service users
- Demonstrate good decision making skills
- Flexible and responsive approach to care
- Knowledge and ability to positively manage change
- Ability to identify and manage changes to clinical risks
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136 Health Care Assistant Emergency Dept - Stevenage, United Kingdom - Hertfordshire Partnership University NHS Foundation Trust
Description
Job summary
The Health Care Assistant (Band 3) is the second step on a skills escalator of unregistered practitioners. This level of practitioner will have extensive experience at HCA Band 2/3 with an appreciation and knowledge of clinical procedures, competency based clinical observations, is able to organise day to day tasks and activities based on an agreed and allocated work place.
They will implement, deliver care under the guidance of registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with ongoing levels of support and supervision as determined via a monitored supervisory process and supported by educational development via the NVQ process.
The expectation to follow agreed with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to patients and service users as part of a Mental Health / Learning Disability Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the patient's and service users care plan or care pathways and providing safe and supportive observation whilst patients are on 136 within the emergency department.
Main duties of the job
Undertake a range of duties as agreed by team policies and protocols which involve direct patient care, under monitored supervision
To assist as instructed in the coordination of care delivery for a case load of patients for those with mental health problems including those with severe, enduring mental illness and Learning Disability under 136 processes.
To work through and with the Directorate, psychiatric / learning disability multidisciplinary team, patients and other community agencies as instructed and guided
Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the clinical setting, whilst being able to accurately monitor and feedback concerns the registered practitioners.
Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework
Actively participate and assist in the care and recovery of patients as per the plan of care determined and supervised by a registered practitioner
To report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner
To support recovery outcomes as guided within a clear supervisory framework - with a focus on care plans produced and evaluated by a Registered Practitioner
About us
Our Services
We provide mental health and social care services - including Adults of Working Age, Older Adults, Children and Adolescents and Specialist Learning Disabilities services.
The Trust works in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community. We also provide specialist learning disability services in Norfolk and North Essex.
Job descriptionJob responsibilities
The Health Care Assistant (Band 3) is the second step on a skills escalator of unregistered practitioners. This level of practitioner will have extensive experience at HCA Band 2/3 with an appreciation and knowledge of clinical procedures, competency based clinical observations, is able to organise day to day tasks and activities based on an agreed and allocated work place
The Health Care Assistant role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with ongoing levels of support and supervision as determined via a monitored supervisory process and supported by educational development via the NVQ process.
Person SpecificationQUALIFICATIONS/EDUCATION/TRAINING
Essential
PREVIOUS EXPERIENCE
Essential
COMMUNICATION SKILLS
Essential
Desirable
ANALYTICAL SKILLS
Essential