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    Air Product and Ticketing Executive - London, United Kingdom - C&M Travel Recruitment

    C&M Travel Recruitment
    C&M Travel Recruitment London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Air Product and Ticketing Executive - Required for this global travel organisation, they are looking for an experienced Galileo ticketing agent from a corporate background. This is a fully remote role with occasional travel to the London office with a salary up to £35,000 plus great benefits.

    Air Product and Ticketing Executive duties:

    • Ensure all fares are checked, priced and tickets issued accurately and efficiently within the GDS, mainly using galileo
    • Calculate and apply correctly additional cost, taxes, and penalties when re-issuing tickets
    • Processing refunds via GDS or BSP
    • Running the Fares Helpdesk service for their members, providing support and assistance with GDS entries and fare related queries via email and phone
    • Liaise with airlines and Travelport on behalf of colleagues and members to help resolve any issues where necessary
    • Checking BSP frequently and investigating any pending ADMs
    • Ensure fares are distributed swiftly and accurately to members across 3 GDS including Sabre, Amadeus, and Galileo
    • Continuously strive to improve operating standards and methods to meet and exceed the requirements of the business and any agreed targets
    • Assist the finance department and internal teams with BSP and ticketing related queries

    Air Product and Ticketing Executive skills required:

    • Working with GDS, preferably using Galileo daily
    • Understanding fare construction and manual fare builds
    • Ticketing net, ITX and published fares
    • Dealing with re-issues
    • Solving flight/ticket related problems efficiently
    • Working within a TMC environment in an operational capacity
    • You may be required to meet with airlines, attend trade events and become involved with the development of our Air Strategy. Existing relationships with airlines would be beneficial

    Additional information

    • Monday to Friday 9am to 5.30pm
    • Based from home but based in reachable distance of London for occasional team meetings
    • Great benefits including private medical, 25 days holidays, buy and sell up to 5 days holidays, birthday off, volunteering day, travel discounts, eye care, life assurance, pension, bonus etc

    Don't keep a good thing to yourself
    We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

    C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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