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Customer Service for Entertainment Company
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BluSelection United KingdomCustomer Service for Entertainment Company - WFH (French Speaker) · Working and living in Lisbon where you can enjoy the sunny weather can now become reality. Are you also a talented communicator and possibly already have some experience in customer service? Then this is your opp ...
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Executive Agent Assistant
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Customer Service for Entertainment Company - United Kingdom - BluSelection
Description
Customer Service for Entertainment Company - WFH (French Speaker)Are you also a talented communicator and possibly already have some experience in customer service? Your responsibilities and impact as a Customer Service Agent will be:
Assist customers via phone, email, and chat on all their queries related to their subscription, invoicing, troubleshooting
Provide account and application support to Customers namely with regards to software functionality.
Deliver a high quality of service to ensure a superior customer experience.
You are a native French speaker and have min B2 level in English
Previous experience in Customer Service is a plus
6 months contract
~ Work from home position
~ Monday to Sunday – 08:00 to 21:00 Rotational
~ 895€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7. 23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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