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Claims Handler - Halifax, West Yorkshire, United Kingdom - Zego
Description
We're a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force. We're making insurance fairer and more human for every one of them.When we started back in 2016, we knew that traditional insurance held businesses back. So we set out to change things, building insurance solutions that empower professional drivers throughout the UK and Europe.
Reporting to the Head of TP Claims, the TP Claims Handler will be responsible for proactively solving liability, indemnity and quantum problems to help drive down claims spend whilst ensuring injured claimants are fairly compensated.
Therefore motor claims experience as well as excellent communication and negotiation skills are a must.The TP Handler will be working with a team team of highly skilled and successful claims experts as well as our new and innovative, API first claims management system to support in the delivery of a world-leading Claims service to our UK customers while ensuring the business has access to high-quality claims data and fighting fraud.
This is a great opportunity for someone who would like to further their claims experience and professional development with a fast-paced and innovative company that likes to do things a little differently.
As a Claims Handler - TPManaging your own claims caseload in accordance with the Zego claims philosophy, claims handling procedures and service level agreements
Responding proactively to incoming telephone calls and correspondence to avoid leakage and delays
Monitoring ongoing credit hire periods to drive down claim costs and raising payments promptly and accurately
Liaising and negotiating with third party insurers and solicitors as well as credit hire organisations to progress and settle claims efficiently, with a pragmatic approach to claims handling
Entering reserves accurately and promptly into the claims system in accordance with Zego reserving philosophy
Conducting liability and quantum investigations, whilst considering whether there is potential for fraud
Strong Claims handling experience in an insurance company - desirably with an Insurtech or Motor Insurance provider
Strong telephone negotiation skills
Sound knowledge of liability scenarios as well as a good sense of commercial awareness
We're proud of our company and our culture - a friendly and inclusive space where we can lift each other up and celebrate our wins every day.
We recognise our achievements, learn from our mistakes, and help each other to be the best we can be.
We call it Zego Hybrid.Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our Halifax office.
We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs.
We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.
Join us and you'll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits.
We are an equal opportunity employer and we value diversity at our company.We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.
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