- A/I
- A/I
- A/I
- A/I
- A/I
- mainstream networking technologies and telecoms
- A/I
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Infrastructure Engineer
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Infrastructure Engineer
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Infrastructure Engineer
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Infrastructure Engineer
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IT Infrastructure Engineer
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Infrastructure Engineer
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Infrastructure Engineer
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Infrastructure Engineer
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Senior Infrastructure Engineer
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Senior Infrastructure Engineer
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Cloud Infrastructure Engineer
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IT Cloud Infrastructure Engineer
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IT Infrastructure Project Engineer
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Cloud Platform and Infrastructure Engineer
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Infrastructure Engineer Civils Drainage
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Penguin Recruitment Ltd Manchester, United KingdomInfrastructure Engineer · Manchester · Ref MR119 · Salary up to £40,000 + Benefits · Benefits can be tailored to suit lifestyle. ...
Infrastructure Engineer - Manchester, United Kingdom - AQA
Description
DescriptionSummary
To manage and maintain cost effective, robust and secure corporate computing and networking services to cost, quality and time criteria ensuring SLAs are adhered to.
Section 1:
Key Accountabilities
Key Accountabilities
Support and administer secure, robust and cost effective services including virtual and physical computing, storage and back up platforms as well as networks and communications systems.
Utilise and configure effective systems monitoring processes to identify issues and ensure timely resolution and/or make proposals for improvements.Carry out and/or facilitate service and systems maintenance to ensure effective delivery of service against agreed cost, quality and time criteria.
Take ownership of personal development activities and actively pursue cross skilling to enable flexible working between Network and Data Centre Engineers.
Engage in supplier management meetings and tasks to ensure effective business relationships are in place and monitored against SLAs and other performance criteria.
Identify and resolve problems and issues on existing systems, networks and platforms, fully document and contribute to analysis and review processesMonitor, document and report systems capacity and usage and contribute to capacity management processes to ensure business needs are met.
Make effective and timely contribution to and implementation of solutions designs in conjunction with Project Teams and the Standards and Architecture Team.
Actively promote, contribute content to and support IT standards including Architecture and Security.Proactively support reporting on SLAs, activity and outputs and make proposals to improve service efficiency as required.
General Accountabilities
To comply with all AQA's policies and other legislative requirements, including but not limited to HSE, Equal Opportunities and ISMS.
Where business needs change, to undertake other responsibilities which are of a commensurate level outside the terms of this role profile.
Ensure AQA is sade and legally compliant by applying AQA's policies and other legislative requirements including but not limited to HSE, Equality, GDPR and ISMS.
Key relationships:
Colleagues and Associates
Departmental Managers
Suppliers
Key Performance Indicators:
Delivery of projects in line with Cost, Quality and Time.
System and Personal KPIs
Section 2:
Person profile
Knowledge - Demonstrably good level of competence in:
Mainstream computing, hardware, storage and back up platforms - I/P
Mainstream operating systems - I/P
Microsoft Cloud Technologies - I/P
Virtualisation, both server and desktop - I/P
Microsoft Active Directory and management tools such as SCCM - I/P
A sound working knowledge of Telecoms & Networking - I/P
Broad understanding of the political, educational and business context within which AQA works - I/P
Understanding of programme and project management methodologies - I/P
Qualification
Computing degree or equivalent level of business computing experience and/or Professional accreditation (BCS etc)
Logical thinker, able to diagnose and troubleshoot complex technical issues in a pressured environment. - I/P
Demonstrable ability to manage and troubleshoot data centre technologies and processes. Broad knowledge of mainstream network protocols - I/P
Commercial awareness, ensuring value for money principles are applied to own area of work - I/P
Proven ability to produce and maintain effective documentation - I/P
Expertise in resource management and risk management methodologies and processes - I/P
Good communications skills, able to engage with colleagues and customers at all levels, whether technical or otherwise. - I/P
Well developed, demonstrable planning ability - I/P
Persuades and influences both internally and in external networks - I/P
Resilient and able to work under pressure and in a fast-moving change environment - I/P
Leadership Skills, Values and Behaviours
Ability to resolve problems and adapt to change - I/P
Maintain constructive links with other teams and work collaboratively to deliver targets - I/P
Receive feedback and learn from mistakes for continuous self-development - I/P
Keeping customers front and centre - I/P
Stepping up - thinking for ourselves; taking ownership; and acting with good judgement - I/P
Working and Learning together - I/P
Shaping Tomorrow - Looking forwards and taking calculated risks to innovate - I/P
Results Matter - I/P
Experience
Experience of supplier/service management move to experience section - I/P
Demonstrable experience of a broad range of data centre technologies in a similar business environment
A – application (it is essential to provide evidence on application for shortlisting purposes)
I - interview
T – test (or work sample)
P – probation
