- Respond to enquiries via phone, email and ticketing system in a professional and timely manner
- Serve as the first point of contact for clients seeking technical assistance with IT and Telecom related issues
- Troubleshoot and resolve issues related to hardware and software issues related to computers, network devices, VOIP phones and telecommunications services
- Provide guidance and support to clients on resolving technical issues
- Document all support interactions and solutions
- Engaging with suppliers, sales and clients from order to delivery
- Collaborate with other support team members to share knowledge and best practices
- Strong technical aptitude with ability to troubleshoot
- Previous experience within a customer support role, preferably in IT or telecommunications industry
- Microsoft office (Excel and MS Outlook in particular)
- Familiarity with IT and telecoms systems, including computers, servers, routers, switches, VOIP phones etc
- Excellent communication skills with a customer focused approach
- Ability to multitask and prioritise
- Experience working with ticketing systems
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Machine Operator/ Supervisor
1 week ago
Reflect Recruitment Group Newark-on-Trent, United KingdomWe are recruiting on behalf of a manufacturing company that are based between Newark and Grantham for an experienced Machine Operator/Team Leader. · Own transport essential due to location. · This position will be on a temporary to permanent basis. · We are looking for experience ...
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Operations Supervisor
5 days ago
Sharpsmart Normanton, United KingdomWe have an opportunity for a Operations Supervisor to join our business and be based at our site in Normanton, taking responsibility for the safe and efficient operation of the Sharpsmart plant. · **Key responsibilities**: · - Supervise and line manage a team of operatives workin ...
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Operations Supervisor
4 days ago
Sharpsmart Normanton, United KingdomWe have an opportunity for a Operations Supervisor to join our business and be based at our site in Normanton, taking responsibility for the safe and efficient operation of the Sharpsmart plant. · **Your role will involve**: · - Supervise and line manage a team of operatives work ...
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Operations Supervisor
3 days ago
Balfour Beatty Grantham, United Kingdom**About the role** · Your contributions will help us create new opportunities and possibilities every day - for us, for the country's infrastructure, and for yourself. Join our Balfour Beatty Asset & Technology Solutions team as a Operations Supervisor - Tower Cranes and open up ...
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Operations Supervisor
4 days ago
On Target Recruitment Ltd East Midlands, United Kingdom**The Company**: · - This manufacturing company has been operating for over 100 years, so have been establishing themselves strongly within their industry. · - The opportunity has arisen to join this growing new division for a market leading global organisation. · - An exciting c ...
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Operations Supervisor
4 days ago
Qiagen Lincoln, United Kingdom**About the role** · Balfour Beatty has an exciting opportunity for an **Operations Supervisor** to join our Living Places business unit to work in **East Midlands Lincolnshire Sturton depot.** · **Role Purpose**: · - Responsible for the safe and profitable delivery of all types ...
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Operations Supervisor
1 week ago
Drainage 2000 Ltd Chesterfield, United KingdomWe are looking for an additional Operations Supervisor to join our growing team. · As Operations Supervisor you will provide key support to the Operations Manager, and the operations department as a whole. This is a reactive role where good time management and communication skill ...
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Operations Supervisor
3 days ago
The Best Connection Employment Group Mansfield, United Kingdom**The Best Connection, are currently recruiting a Supervisor to work in the Neighbourhood Services department, at Mansfield District Council** · Working for the local council, you will be responsible for the effective and efficient supervision of designated staff and resources as ...
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Operations Supervisor
6 days ago
Lanes Group Plc Derby, United Kingdom**Operations Supervisor** · The Lanes Group are looking to recruit an experienced Operations Supervisor · **Choose a career with the UK's biggest independent drainage specialist** · **About the Role**: · The Operations Supervisor is responsible for the planning and organisation o ...
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Operations Supervisor
1 week ago
DHL Parcel UK Nottingham, United Kingdom**DHL Parcel UK is one the UK's leading integrated parcel businesses. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and ai ...
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Operations Supervisor
1 week ago
2Fawcett Recruitment Loughborough, United Kingdom**Job Title**: Operations Supervisor · **Job Types**: Full-time · **Location**: Loughborough · **Salary**: £28k - £32K · **About the Role** · - Improve operational management systems, processes, and best practices · - Co-ordinate ordering, plan inventory and oversee site-based in ...
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Operations Supervisor
1 week ago
First Fence Hucknall, United KingdomWelcome to First Fence - where security meets innovation · As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations. · Why First Fence? · - Same-day ...
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Operations Supervisor
6 days ago
Mitie Nottingham, United Kingdom**JOB OVERVIEW**: · - To supervise a team of engineers, sub-contractors and any other specialists attending the client's premises, to achieve the highest level of service to the buildings' occupants in the most cost effective, technically competent and safe manner · - To provide ...
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Deport Operations Supervisor
2 days ago
Hi Vis Hire Grantham, United KingdomDue to a restructure, a new role for a Depot Operations Supervisor has been created within my client's depot in Grantham. The role will be to support the Depot Manager in overseeing day to day operations within a busy welfare hire business. · **Main Duties**: · - Providing operat ...
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Marking Operations Supervisor
1 week ago
Pearson Melbourne, United Kingdom**About the role**: · We are currently looking for a motivated and customer focused individual to join our team. As the Marking Operations Supervisor you will be responsible for the recruitment, training, and supervision of internal marking projects. The role of Marking Centre Su ...
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Airfield Operations Supervisor
1 week ago
MAG East Midlands Airport, United Kingdom**Airfield Operations Supervisor - East Midlands Airport**: · **Date**:12-May-2023 · **Location**: East Midlands Airport, GB · **Company**:MAG · - **Airfield Operations Supervisor** · - **Based at East Midlands Airport**: · - **Salary £32,671** · **The Role** · You will be respon ...
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Operations Support Supervisor
1 week ago
The Guide Dogs for The Blind East Midlands Airport, United Kingdom**Reference **:003103 · **Publication end date **:22/08/2023 · **Employment Details**: · **Contractual hours**: · 35.00 · **Salary**: · £24,800 - £28,713.99 · **Vacancy location**: · **Location**: · England, Midlands, Midlands & East Region · **Vacancy details**: · **Directorate* ...
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Building Operations Supervisor
1 week ago
AtkinsRéalis Derby, United Kingdom**Building Operations & Maintenance Supervisor** · This position reports to Senior Operations Manager and is a pivotal role within the business unit providing leadership and technical support to building technicians ensuring contractual commitments and KPI's are achieved in a hig ...
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VOIP Operations Supervisor
5 days ago
Apache Associates Newark, Nottinghamshire, United KingdomJob Description VOIP Operations Supervisor · Newark · £28,000 · Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Superv ...
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Distribution Operations Supervisor
1 day ago
Thermo Fisher Scientific Loughborough, United Kingdom**How you will make an impact**: · As the** Distribution Operations Supervisor**, you will be responsible for coordinating the day-to day operations of the section/department, and for leading and motivating your team. You will guide and support your team to achieve the accurate, ...
VOIP Operations Supervisor - Newark-On-Trent, United Kingdom - Apache Associates
Description
VOIP Operations Supervisor
Newark
£28,000
Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have career development and one to one training. You will be responsible as the primary contact for clients, providing technical assistance and troubleshooting support for IT and telecom related issues.
Responsibilities:
Skills:
If you are a dedicated and customer focused individual with a passion for technology and a desire to provide exceptional support, we want to hear from you
Due to the number of applications, we will only respond to candidates with the matching requirements.