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    Concierge Residential Nights - London, United Kingdom - Elton Recruitment

    Elton Recruitment
    Elton Recruitment London, United Kingdom

    4 weeks ago

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    Description
    Elton Recruitment is recruiting on behalf of our client for a Residential Night Concierge. This is an amazing opportunity to work directly for one of London's finest residential developers. The apartments are located in a prestigious area of London, housing high-net-worth individuals. The buildings offers amenity space ranging from a residents lounge, event space and access to a gym.

    Ideally our client is looking for someone who has extensive hospitality experience working in either 4-5 star hotel or a residential background.

    Hours 7pm- 7am, 4 on 4 off.

    The important partSalary £33,548 + BenefitsGenerous pension schemeCycle to work schemeChildcare voucher schemeLife assurance schemeHoliday flex schemeSeason ticket travel loanCompany rewardsPrivate dental & healthcareThe RoleAs a Residential Night Concierge you will become an important part of the team.

    You will be working with other Concierges and the Building Manager.

    The Concierge Team will ensure seamless 24/7 5-star hotel-style service to all residents and visitors consistently delivering the highest levels of customer service.

    Shift pattern 7 pm - 7am, 4 on and 4 off with excellent benefits package.
    Main ResponsibilitiesDeliver unparalleled 5-star service for all residents and their guests and always make the site feel like their homeCarry out viewings of apartments available to let when requiredAssist tenants moving into their apartment and complete apartment and appliance induction as neededProvide local area information to residentsEscalate any service or performance issues for immediate rectification with the central helpdeskAlways provide a detailed handover at the end of each shift to ensure continuity of service

    Person Specification:

    Previous experience in residential property (privately rented preferred) or hospitality sectorsExcellent communication and interpersonal skills displaying an understanding of residents needsGood level of computer literacy using Microsoft Word, Excel and OutlookHigh standard of written and spoken English, additional language skills are of benefitMust be pro-active and able to use initiative to enhance the building reputation and make the community the best availableFlexibility and adaptabilityA sense of humour and plenty of energy and enthusiasmProblem solving, well organised and ability to work well under pressureWell-groomed and of smart appearanceRight to work in the UK requiredPackage Salary £33,548 + Benfits Due to the volume of applications anticipated for this role, if you have not had a response from us within 14 days, please assume that your application has not been successful on this occasion.

    Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for their related vacancies.

    This will be the only notification you will receive regarding this and we take the receipt of your CV as your permission to proceed with your application.

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