- Ensuring that the quality and competency of staff is maintained across claims and other areas of Group Protection.
- Assessing and managing appeals and complaints across our portfolio
- Conducting and delivering monthly audits.
- Leading the Technical and Governance Team in the delivery of legislative, regulatory or process change.
- Defining, developing and delivering continuous processes and systems improvements, to ensure that all our teams always deliver first customer service.
- Utilising data and case studies to provide the business area with relevant findings regarding trends from claims activity, audits, complaints and appeals.
- Contributing to company and Group Protection wide projects and process reviews to deliver product, customer experience and system improvements.
- Develop, define and deliver processes and systems to ensure that all customer data is dealt with in a compliant manner.
- Someone who loves sharing knowledge with others, someone with natural coaching ability with strong communication skills.
- Someone with a financial services background who has proven experience of managing audits, complaints, appeals, and dealing with the Financial Ombudsman Service who can develop and ultimately thrive in this role.
- Proven analytical and risk management skills with strong attention to detail.
- Proven ability to design and deliver training and development programmes.
- Ability to represent the department at internal/external meetings.
- Effective organisational skills with the ability to work to targets and deadlines.
-
Consultant - Governance and Institutional
1 week ago
Itad Ltd Brighton and Hove, United KingdomAre you looking for a new opportunity? Join us as a Consultant at Itad. With generous annual leave and flexible working options, there's never been a better time to join us · Location: Hybrid working with some work from our Brighton & Hove office · Contract: Permanent · Hours: 37 ...
-
Itad Ltd Brighton and Hove, United KingdomAre you looking for a new opportunity? Join us as a Senior Consultant at Itad. With generous annual leave and flexible working options, there's never been a better time to join us · Job details · Location: Itad, Hove · Contract: Permanent · Hours: 37.5 hours per week · **Salary** ...
-
Technical & Governance Consultant
2 days ago
Legal & General Brighton, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and ...
-
Technical & Governance Consultant
1 week ago
Legal & General Brighton, United KingdomJob Description · Life can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand ...
-
Technical & Governance Consultant
1 week ago
Legal & General Brighton, East Sussex, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers ...
-
Technical & Governance Consultant
3 days ago
Legal & General Brighton & Hove, East Sussex, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and ...
-
Technical & Governance Consultant
1 week ago
Legal & General Brighton, East Sussex, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and ...
-
Technical & Governance Consultant
1 week ago
Legal & General Brighton, East Sussex, United KingdomLife can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and ...
-
Technical & Governance Consultant
1 week ago
Legal & General Hove, United Kingdom Fixed Term ContractJob Description · We are looking to hire a permanent Technical & Governance Consultant. We're looking for someone with experience and knowledge of handling appeals, complaints, dealing with regulators, and undertaking quality assurance audits within Group Risk Products. We are o ...
-
Company Secretary Recruitment Consultant
1 week ago
G2 Legal Limited Brighton, United KingdomAre you interested in corporate law, governance or company secretarial work? · Perhaps you're interested in all of the above? Maybe you have come from a law or business degree background and/or have some prior experience in sales? If so, this opportunity could be worth a look · B ...
-
Operations Assistant
1 week ago
SR2 - Socially Responsible Recruitment Brighton, United Kingdom**Operations Assistant - Brighton - Hybrid** · This is an operations role with the opportunity to make a huge impact in a consultancy named as one of FT 1000 Fastest Growing Companies (March You will be the first boots on the ground, taking charge of the administration and govern ...
-
Principal Consultant
1 week ago
Itad Ltd Brighton, United KingdomItad is a leading international development consultancy providing advice to governments, foundations, multilateral agencies development finance institutes, private sector and non-profits on how to maximise the impact of their investments. We have a 40 year track record of providi ...
-
Climate Change Consultant
1 day ago
Itad Ltd Brighton, United Kingdom**Climate Change consultant** · We are looking for a dynamic and ambitious Consultant to join Itad's Inclusive Growth and Climate Change practice. The role is focused on delivering and supporting the growth of our climate and nature portfolio, including the technical delivery of ...
-
Itad Ltd Brighton, United Kingdom**Consultant - Inclusive Growth and Climate Change** · We are looking for a dynamic and ambitious Consultant to join Itad's Inclusive Growth and Climate Change practice. The role is focused on delivering and supporting the growth of our climate and nature portfolio, including the ...
-
Anterior Segment
2 days ago
University Hospitals Sussex NHS Foundation Trust (279) Brighton, United KingdomThe fellowship is under the direction of Mr Mayank A. Nanavaty. The anterior segment fellow can expect to receive comprehensive training in corneal disorders, modern keratoplasty techniques, complex cataract surgery and medical and surgical management of acute anterior segment di ...
-
University Hospitals Sussex NHS Foundation Trust (279) Brighton, United KingdomThe appointee will join the team of 30 Clinical/medical consultant oncologists who works across Sussex (Worthing, Brighton, Haywards Heath, Eastbourne and Hastings) in delivering a comprehensive oncology service for patients from across the Trust. Key duties will include regular ...
-
Fixed Term Consultant Histopathologist
6 days ago
379 University Hospitals Sussex NHS Foundation Trust Brighton, United KingdomFixed Term Consultant Cellular Pathologist - 1 year covering maternity leave · Applications are sought for a Fixed Term Consultant Cellular Pathologist to join a dynamic team of twelve consultants working in the cellular pathology department at the Royal Sussex County Hospital (R ...
-
Clinical Fellow St1-3 Neonatalogy
1 week ago
379 University Hospitals Sussex NHS Foundation Trust Brighton, United KingdomThe Department of Neonatology has approval for sub-specialty training in Neonatology from the neonatal CSAC. An undergraduate medical school opened in Brighton in October 2003 and we are actively involved in the undergraduate paediatric teaching programme. · We are committed to m ...
-
Information Governance
2 days ago
Kafico Ltd Brighton, United KingdomKafico are a growing information law consultancy offering specialist advice and support to customers across the UK, including acting as their Data Protection Officer. We are a energetic team who are passionate about the law and individual rights. · Due to a period of rapid expans ...
-
Information Governance
3 days ago
Kafico Ltd Brighton, United KingdomKafico are a growing information law consultancy offering specialist advice and support to customers across the UK, including acting as their Data Protection Officer. We are a energetic team who are passionate about the law and individual rights. · Due to a period of rapid expans ...
Technical & Governance Consultant - Brighton, East Sussex, United Kingdom - Legal & General Group
Description
Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions.
Job Description
We are looking to hire a permanentTechnical & Governance Consultant. We're looking for someone with experience and knowledge of handling appeals, complaints, dealing with regulators, and undertaking quality assurance audits within Group Risk Products.
This is a multi-faceted role meaning no two days will be the same You'll be leading technical appeals and audit services for our Claims and Group Protection business areas. Through collaborative engagement and understanding of the needs of the business, you'll be driving of continuous change and improvement
What you'll be doing
Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.
If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
If you're open to find out more, we'd love to hear from you.
There's so much more to us than meets the eye. We're insurers, investors, builders, city-regenerators and green technology champions. And whatever the future holds, our people's knowledge, skill and passion will mean we're placed to make a real difference to society.
Here, your actions and ideas come to life in exciting and meaningful ways. Ours is a story of evolution, a journey we can go on together. Ours is a culture of trust and collaboration, genuinely caring about society and one another. At Legal & General, your story will be anything but familiar.
We have an exciting new opportunity for a Frontend Developerto join our growing engineering team. The role holder willuse their software engineering skills and experience to build features, solve b
Legal & General Insurance are undertaking a 5-year transformation program which will see many of its legacy applications re-written, re-factored and migrated from on-premise data centres to Cloud host
We're recruiting for twoFinancial Crime Analystto join us. We're offering a competitive base salary and strong benefits package.What you'll be doing:Reviewing, identifying and assessing any business
"The more we actively create opportunities like this, the more it will become 'the way we do things around here"
Imagine yourself stepping into a vibrant financial services landscape, where each day brings new opportunities for growth. That's precisely what you'll find in the UK.
If you're familiar with Legal & General Investment Management, you know that our mission is to create a better future through responsible investing. Legal & General's Jas Chahal shares what this means to her.
"Since I've been at Legal & General, it's been really reassuring to know I have the support of my colleagues."
Find out what drew Ellie to Legal & General and what she's hoping to achieve in her career with us
Former apprentice Elinor champions the value of apprenticeships for anyone wanting to gain experience, upskill or change career to achieve their aspirations
I am not sure whether, when I was younger, I would have envisaged myself in the type of role I am doing now – working for a company like L&G.
'My mother has always been involved in volunteering, and I learnt from a young age the value of being able to help others in their time of need.'
#J-18808-Ljbffr
Technical & Governance Consultant professionals in Brighton
-
Clara Duncan
Client Manager
-
Bárbara Oettinger Searle
Visual artist, illustrator & graphic designer
-
Anthony Rolland
Experienced Finance Director with extensive commercial, corporate and transformation experience at F ...
-
Jorge Alonso
Zoho Developer