Supervisor - London, United Kingdom - Hayley Menzies

Hayley Menzies London, United Kingdom

1 week ago

Retail

Description

Location: Central London

Reporting to: Sales Manager

Job Title: Part Time Supervisor

Hayley Menzies is currently recruiting for a Part Time Supervisor to support the day-to-day running of the Duke of York Square store

This role is suited to someone with a warm, confident and vivacious character, with experience in fashion retail - luxury/boutique experience is a bonus. We are a small but dynamic and exciting brand and business and take pride in developing our teams, so this opportunity is perfect for candidates looking to progress within fashion retail.

Key Responsibilities – Supervisor Role

To drive and maximize sales performances and exceed weekly, monthly, and seasonal targets.
Provide impeccable Customer Service to our clients and be a true Ambassador of Hayley Menzies.
Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
Up-sell and cross-sell all products with confidence to sell a total look.
Support in the day-to-day operations of the store.
Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continuously build productive long-term relationships.
Be knowledgeable on product, brand, and collection.
Complete training session provided in store and Head Office when required.
Maintain a safe and healthy working environment for the team and ensuring a high level of housekeeping.
Helping and maintain stockroom, inventory, and stock replenishments.
Assisting and following Visual Merchandising guidelines in line with Head Office requirements.
Gathering feedback and compiling sales reports when required.
Supporting and assisting the deputy store manager in the day-to-day tasks.

Supervisor Candidate

Minimum 2 years of Luxury Retail Experience with some keyholding responsibilities, department store exposure & client book would be a plus
Visual merchandising experience
Exceptional organizational skills, follow through and attention to detail
Strong problem-solving attitude
Able to assess priorities, meet deadlines and work under pressure
Collaborative spirit, proactive and hands on attitude
Excellent written and verbal communication skills
Fluent English, additional Language would be a plus

The successful candidate will receive a competitive salary, commission scheme and generous uniform allowance.

We look forward to receiving your CV and a cover letter as soon as possible

Send your CV to along with a cover letter with the subject 'Supervisor role - "your name".

We review applications on a rolling basis and the position may be filled sooner than you think Until then, get to know us by following Hayley Menzies.

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