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    Customer Data Analyst - Hove, East Sussex, United Kingdom - Legal & General

    Legal & General
    Legal & General Hove, East Sussex, United Kingdom

    3 weeks ago

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    Description

    Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them.

    To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella.

    Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions.

    Legal and General Retail's Customer Analytics Team are currently looking to hire a Customer Data Analyst on a 12-month fixed term contract to support on leveraging advanced analytical and data science techniques to improve marketing and customer conversion activities.

    Developing appropriate data, customer and prospect knowledge to produce robust, actionable customer analysis that drives incremental uplifts in value & informs decision making
    Utilising customer data, segmentation, data visualisation tools and other techniques to understand and drive value from our customer base

    Leading analysis projects to support business initiatives across sales and marketing, utilising the analysis toolkit including new techniques, tools and capability.

    Delivering end to end customer insight including capturing requests from internal customers, planning analysis, data manipulation and analysis, generating insights and delivering back to stakeholders.

    Working across the wider team and with the Data Scientist (Manager) to embed and link insights from different projects in order to drive value growth & inform decision making
    Ensuring that all data is stored in a compliant manner with L&G's data storage policy and that any data transferred is in a secure manner in accordance with L&G's policy, GDPR and the data protection act, in line with TCF principles
    Experience of developing propensity and other models and their application to performance
    Knowledge of Alteryx, Python or alternative analysis tool for analysis
    The brand with the brolly is choosing today to change tomorrow.

    Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

    We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

    We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
    At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. And, when we achieve great things, we celebrate our success and reward strong performance.

    Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G.

    Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.
    We don't just talk about it, we actively promote diversity and equitable opportunities for all.

    That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status.

    In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.
    We want you to use your voice to help us build a better tomorrow.
    we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.
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