Housing Officer - London, United Kingdom - Centrepoint

Centrepoint

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract:
FTC (5 Months), Full-time (37.5 hours per week)

Salary:
£30,206 - £33,228 per annum

Closing Date:
Monday 22nd May 2023

Interviews will take place on Thursday 1st june 2023.

Centrepoint, the UK's leading youth homelessness charity, is looking for qualified and experienced Housing Officer to join our Independent Living Programme team based in London.

In return, you will receive a competitive salary plus excellent benefits.

About us

We support young people by giving them the practical and emotional support they need to find a job and live independently.

Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment.

We want to end youth homelessness by 2037_._

Together with our partners, we support over 14,000 young people each year.

Centrepoint's Independent Living Programme provides quality, affordable, time bound housing solutions to young people engaged in fulltime work or apprenticeships, across London and Manchester.

About you

Qualified Housing Officer (CIH or equivalent)
Experienced in providing dynamic housing management services, including rental income and arrears control procedures
Excellent all round knowledge of tenancy management
Compassionate, reactive and customerfocussed
Selfmotivated and able to manage workload and priorities effectively
Confident communicator with the natural ability to facilitate open and impactful conversations.
Able to build strong positive relationships quickly with internal and external stakeholders
Respectful and empathetic, always considering the impact on the customers we serve
Flexible, always adapting to changing needs of Centrepoint's Independent Living customer base

What you'll be doing

Tenancy management of an agreed patch across a number of London boroughs
Effective rental income management and prompt arrears prevention work
Supporting customers by reporting repairs efficiently
Carrying out timely property inspections
Managing the tenancy journey from sign up to move on
Overseeing legal expectations such as tenancy breaches
Developing positive relationships with customers
Working with customers to move onto their forever homes

Why join Centrepoint?
In return you'll receive a competitive salary, excellent training and development, and a host of staff benefits including:

25 days of annual leave per year, rising by one day per year to a maximum of 27 days
Healthcare cash plan
Private Medical insurance
Income protection
Employer pension contributions of 5%
Access to Cycle 2 Work loan scheme
An interestfree travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization._
Centrepoint's policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment._
Don't miss out on this fantastic opportunity to join our team as a Housing Officer click _
_'Apply'__ now_