Jobs
>
Worcester

    Weekend Customer Host - Worcester, United Kingdom - FirstGroup

    FirstGroup
    FirstGroup Worcester, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Who are we?

    GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With over one hundred million passenger journeys each year, we carry people to over 280 stations in the Southwest, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.

    We are transforming the way people think about train travel, empowering our team of over 6,500 people from diverse backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel.

    Join our team as a Weekend Customer Host and be part of this exciting transformation, enhancing the service for customers travelling with us on Saturdays and Sundays. A great opportunity for those with weekday commitments, these new roles work onboard our trains providing customers with an at-seat refreshment service, a warm welcome and outstanding service.

    What are the main responsibilities?

    • To promote and sell GWR products onboard our trains by engaging our customers whilst they travel, ensuring they have the journey they deserve.
    • To work to the highest standards.
    • To be an ambassador for Great Western Railway by following our Values to give excellent customer service.
    • To provide the best possible at-seat service to our customers.
    • To ensure safety principles are always adhered to, providing the safest possible journey for customers.
    • To maintain a clean, hygienic and pleasant environment.

    What sort of person are you looking for?

    • From a sales or customer service background.
    • Passionate about delivering outstanding customer service.
    • Flexible, with the ability to work a range of shifts including weekends and bank holidays.
    • Driven to deliver high level of sales.
    • Proactive with a 'can do' attitude.
    • Comfortable working in a regulated environment.

    What do I need?

    • Cash handling and card payment experience
    • Excellent communication skills
    • The ability to work well as part of a team and on your own.
    • Previous experience of food safety is desirable.
    • Stock control and ordering experience is desirable

    Does this sound like you? If so, we'd love to hear from you

    What is the reward?

    As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme. Your uniform is provided.

    The basic starting salary will be £23,275 pro rata rising to £30,450 pro rata after probation.

    What else do I need to know?

    • Hours are 17.5 hours per week, working on Saturday and Sunday only, every weekend.
    • 13 days annual leave a year
    • Please note that training for this position will be two weeks full time, Monday - Friday
    • You must live within one hour's travelling time of Worcester Shrub Hill station.
    • The minimum age to apply for this position is 18.

    We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

    We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

    We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

    We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

    If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

  • FirstGroup

    Lead Customer Host

    6 days ago

    FirstGroup Worcester, United Kingdom

    GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With over one hundred million passenger journeys each year, we carry people to over 275 ...

  • First Group

    Weekend Customer Host

    3 weeks ago

    First Group Worcester, Worcestershire, United Kingdom

    Who are we? · GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With over one hundred million passenger journeys each year, we carry people to over ...

  • Great Western Railway

    Weekend Customer Host

    3 weeks ago

    Great Western Railway Worcester, United Kingdom

    Who are we? · GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With over one hundred million passenger journeys each year, we carry people to over ...

  • FirstGroup

    Weekend Customer Host

    3 weeks ago

    FirstGroup Worcester, United Kingdom Permanent - Part time

    Who are we? · GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With over one hundred million passenger journeys each year, we carry people to ove ...

  • team UK

    System Administrator

    3 weeks ago

    team UK Worcester, United Kingdom

    **Company overview**: · Namesco Limited ) is one of the UK's biggest domain name and hosting providers. Domain names and web hosting are our specialities, but we also provide everything else needed to run a booming online business. · **Why choose ** · We want every member of our ...

  • team UK

    Head of Marketing

    3 weeks ago

    team UK Worcester, United Kingdom

    **Company overview**: · Namesco Limited ) is one of the UK's biggest domain name and hosting providers. Domain names and web hosting are our specialities, but we also provide everything else needed to run a booming online business. · **Why choose ** · **We want every member of ou ...

  • Tenpin

    Customer Service Assistant

    3 weeks ago

    Tenpin Worcester, United Kingdom

    **Come join our fantastic team.** · We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars in ...

  • Resourcing Group

    Receptionist

    2 weeks ago

    Resourcing Group Worcestershire, United Kingdom

    Hi , · Greeting of the day, · Hope you are doing great · This is Shahina from Resourcing Group, if you are interested in below job profile kindly **send your updated CV **and let me know your best time to contact you. · **Job Title **:Receptionist · **Work Location **:Redditch,B ...

  • Dunelm

    Stores - Sales Assistant

    2 weeks ago

    Dunelm Worcester, United Kingdom

    **Overview**: · **Pay - £6.72 - £11.44 per hour.** · Our store in Worcester is looking for a minimum 8 **hrs** per week **Sales Assistant**. You will need to be **fully flexible over the course of the week**. The hours will be spread across the week but will include at least **on ...

  • Wren Kitchens

    Kitchen Sales Recruitment Evening

    1 week ago

    Wren Kitchens Worcester, United Kingdom

    **About The Role** · We are really pleased to announce our next Retail Recruitment Evening in your area, dedicated to finding fantastic Kitchen Sales Designer · **Key responsibilities of a Kitchen Sales Designer** · - You will welcome customers to Wren, presenting the wide variet ...

  • Wren Kitchens

    Kitchen Sales Recruitment Evening

    2 weeks ago

    Wren Kitchens Worcester, United Kingdom

    **About The Role**: · We are really pleased to announce our next Retail Recruitment Evening in your area, dedicated to finding fantastic Kitchen Sales Designer · **Key responsibilities of a Kitchen Sales Designer** · - You will welcome customers to Wren, presenting the wide varie ...

  • Mitie

    Facilities Assistant

    2 weeks ago

    Mitie Worcester, United Kingdom

    **Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements.** · **We ...

  • University of Worcester

    Arena Event Steward

    1 week ago

    University of Worcester Worcester, United Kingdom

    **Arena Event Steward**: · **Arena**: · **Location**: · - University of Worcester Arena**Post Type**: · - Hourly Paid**Hourly Rate**: · - £10.44 plus £1.46 holiday pay per hour**Contract Type**: · - Fixed Term - 36 Months**Advertised On**: · - Monday 30 January 2023**Closing Date ...

  • Cygnul Limited

    Experienced Secretary/administrator

    1 week ago

    Cygnul Limited Worcester, United Kingdom

    **Wanted - Experienced Secretary/Administrator (2 roles)** · **Full-Time Office Based (37.5 hours)** · **Part-Time Office Based (minimum 20 hours, up to 30 hours available)** · **Closing Date: Friday 12th May 2023** · - **Salary Range: £22,500 - £24,000** (dependent on experience ...

  • University of Worcester

    Arena Event Steward

    2 weeks ago

    University of Worcester Worcester, United Kingdom

    **Arena Event Steward**: · **Arena**: · **Location**: · - University of Worcester Arena**Post Type**: · - Hourly Paid**Hourly Rate**: · - £11.02 plus £1.54 holiday pay per hour**Contract Type**: · - Fixed Term - 36 Months**Advertised On**: · - Monday 17 April 2023**Closing Date** ...

  • SEC Solutions Ltd

    Sales Assistant

    2 weeks ago

    SEC Solutions Ltd Worcester, United Kingdom

    **Salary of £22,000 (basic) plus uncapped commission (paid monthly).** · Sales and Support Assistant, required in **Worcester**. Working for an established and expanding company, you will play a key role in speaking to existing and new potential customers, and processing high vol ...

  • University of Worcester

    Arena Event Steward

    2 weeks ago

    University of Worcester Worcester, United Kingdom

    **Arena Event Steward**: · **Arena**: · **Location**: · - University of Worcester Arena**Post Type**: · - Hourly Paid**Hourly Rate**: · - £11.30 plus £1.58 holiday pay per hour**Contract Type**: · - Fixed Term - Ends 31/07/2024**Advertised On**: · - Wednesday 24 January 2024**Clo ...

  • DHL Supply Chain

    Warehouse Trainer and Training Co-ordinator

    3 weeks ago

    DHL Supply Chain Worcester, United Kingdom

    BE AN ESSENTIAL PART OF EVERYDAY LIFE · Position: Warehouse Trainer & Training Coordinator · Location: Worcester, WR4 9FA · Contract Type: Permanent (Full-Time) · Shift pattern: Monday to Friday, 06:00am - 14:00pm/ 08:00am - 16:00pm (dependent on training needs) · Are you a motiv ...

  • Sanctuary

    Facilities Administration Officer

    2 weeks ago

    Sanctuary Worcester, United Kingdom

    Location: Worcester, West Midlands, GB, WR1 3ZQ- Department: Facilities Management- Operation: Sanctuary Group- Closing Date: 07/02/2023- Salary: £ £22647 / year- Requisition: 207993Sanctuary is one of the UK's leading providers of housing, care and community services. With aroun ...

  • Crumplebury

    Head of Operations

    1 week ago

    Crumplebury Worcester, United Kingdom

    **The Shire**: · Set at the heart of the Herefordshire countryside and on our fifteen hundred-acre family estate, Crumplebury is surrounded by splendid woodland, luscious green fields and the happy animals on our organic, home farm. · At Crumplebury, we are passionate about food. ...