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    Head of IT and Cybersecurity - London, United Kingdom - EMEA3 Recruitment

    EMEA3 Recruitment
    EMEA3 Recruitment London, United Kingdom

    3 weeks ago

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    Description
    Information Technology Services' (ITS) provide IT Services to the global Crown Agents Group, ensuring IT solutions are identified and implemented to enable Crown Agents continued business operation in some of the most complex environments around the world

    Reporting into the Chief Operations and Performance Office, the Head of IT has overall responsibility for the management and delivery of corporate and client programming IT.

    The Head of IT is responsible for strategic planning, financial forecasting/budgeting and day-to-day operations IT across the CA group. They will also be responsible for ensuring that activities undertaken by and for the group are to the appropriate levels of effectiveness, quality, cost-efficiency and risk awareness
    Advise the Executive Committee & Board on IT strategy and tactical planning including policy & related best practice.
    Advise programme teams on IT strategy, budgets and risks associated during programme design phase.
    Work with the IT committee to establish the strategic direction and implementation of the Company's information systems.

    Ensure we remain up to date on the current trends and opportunities in IT to support effective and efficient business delivery.

    Provide strategic planning and insight into the future role of IT within the company globally; develop and refine related services to meet statutory and regulatory requirements
    Structure and resource the IT functions appropriately to facilitate delivery of service.
    Encourage & enable knowledge sharing and collaborative working across IT
    Oversee the setting of budgets and Annual Operating Plans for the IT.
    Develop business case justifications and cost/benefit analyses for IT operational projects.
    Manage IT cost to ensure cost-effectiveness across licences, IT infrastructure and assets.

    Development and implementation of all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

    Oversee the Service Desk Manager and the relationship with our outsourced service desk provider to ensure the required level on service, enhancing performance
    Ensure a 'smart customer' approach to all external providers, in overseeing CA servers and the SQL database estate.
    Provide technical cover for the IT management team, Service, Application and development managers.
    Provide cover and support to users with physical IT issues in the London office.
    Oversee and Support the IT Applications Manager to get the most out of applications used by the business.
    Oversee and support the IT team in any development requirements.

    Manage and actively support daily operations of IT services including system interfaces, user support issues and IT maintenance tasks.

    Understanding database languages including SQL
    Understand integration languages and techniques including API and XML
    Experience of web, mobile app and portal development techniques
    Understanding of Cyber Security frameworks and experience in Cyber Security Accreditation
    Extensive experience of IT management including time spent at a senior management level.
    Experience supporting non-IT staff and programmes to use IT to enhance their experience and client offerings.
    Experience managing a Service Desk.

    Our expertise is finding new solutions to difficult problems for clients in the areas of health, governance, economic growth, humanitarian action and supply chain services.

    We work with and train leaders at local, national and international level to achieve lasting change drawing on our insight and experience.

    Crown Agents is committed to diversity and will promote diversity for all candidates at all times as well as a business culture that reflects that belief.

    Crown Agents will treat everyone equally irrespective of race, religion, colour, sex, age, national origin, disability or sexual orientation, and places an obligation upon all staff to respect and act in accordance with the policy.

    Crown Agents is committed to being an organisation enhanced by diversity and encourages applications from anyone who shares our values and commitment to improving the lives of communities affected by poverty or conflict.

    Crown Agents offers an excellent salary package
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