Jobs
>
Cambridge

    Field Manager - Cambridge, Cambridgeshire, United Kingdom - Automata

    Automata
    Automata Cambridge, Cambridgeshire, United Kingdom

    1 week ago

    Default job background
    Description

    Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab.

    We work with labs across the world to understand their specific workflows and needs and develop personalised solutions that range from diagnostic, and drug discovery to synthetic biology.

    Our LINQ platform allows us to simplify everyday automation tasks, while supporting more advanced paths for specialised workflows, in a fast, flexible, and cost-efficient way.

    We're looking for a Field Services Manager to lead the deployment and field service for Automata's LINQ automation platform.

    Your team will be at the centre of every US customer project, responsible for assembly of both Automata and 3rd Party hardware solutions, as well as the overall maintenance and reliability after deployment.

    As the Field Service Manager for US you will report into the VP of US Customer Success, partnering together to build and establish the function within the US.

    You will be responsible for shaping the direction of the field service, deployment and support process at Automata alongside other senior team members building their departments.

    Develop and implement a scalable strategy across the areas of field service, deployment engineering and support, in collaboration with the UK
    Lead and mentor a team responsible for the front-line success of the LINQ platform in all facets of hardware operations, ensuring high platform reliability, workflow success rates and excellent support experiences
    Act as a key point of contact for all complex field issues and coordination with customer success teams for deployment of LINQ solutions, oversee US-Boston facility builds
    Supporting the project lifecycle for customers, including developing customer documentation, FAT/SAT success and training as-needed on the LINQ product
    7+ years of experience in a field services role within the life sciences industry
    ~3+ years of direct management experience, including remote employee management
    ~ Demonstrated success in building highly successful field service organizations and overseeing complex multi-system deployments in the lab
    ~ Proficient technical expertise, capable of performing root cause analysis on hardware or software challenges and resolving them with a customer-facing presence
    ~ Willingness to travel as-needed for customer projects and support, up to 75% including international travel

    Bachelors or advanced degree in relevant field
    Experience overseeing global help desks, implementing 24x7x365 coverage models
    Experience with third party servicing organizations, outsourced support coverage

    Our mission is to unlock the potential of labs and the potential of the people who work in them.

    We are looking for someone who lives and breathes customer success and is passionate about solving complex lab automation and scientific workflow challenges.

    The ideal candidate will create a vision for the future of this function and work collaboratively across the company to see it achieved, while building the team in a hands-on capacity as Automata's customer base grows.

    #
  • Appcastenterprise

    Field Account Manager

    2 days ago

    Appcastenterprise Hertfordshire, United Kingdom

    **Central Scotland Locations - Falkirk & Stirling** · **Our story** · As a growing business, we're searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That's where you come in · **All about the role* ...

  • Automata

    Field Service Manager

    1 week ago

    Automata Cambridge, Cambridgeshire, United Kingdom

    Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab. · We work with labs across the world to understand their specific workflows and needs and develop personalised solutions that rang ...

  • BMS Performance Ltd

    Field Based Account Manager

    1 day ago

    BMS Performance Ltd Ely, United Kingdom

    **Laboratory Supplies - Market Leader**Field based role, face to face 3 days per week, covering **Cambridgeshire. · We are looking for science grads with some professional experience looking to progress into sales.** · - Well established independent manufacturer · - Home based 2 ...

  • Select Appointments

    B2c Field Sales Manager

    3 days ago

    Select Appointments Peterborough, United Kingdom

    Are you looking for an ambitious, well-funded business that will nurture your hunger and offer substantial reward? Do you want to build and support an exceptional sales team, using your knowledge and skills to guide with full support of the managementteam? Our Peterborough based ...

  • Unicorn Resourcing

    Health & Safety Manager - Field based

    1 week ago

    Unicorn Resourcing Cambridge, Cambridgeshire, United Kingdom

    Health and Safety Manager · Hours: 52 weeks per year (46 weeks Plus 6 weeks paid holiday) for 37.Start Date: ASAP · Our client is a reputable school committed to providing a safe environment for our community. Seeking a Health & Safety Manager to ensure compliance, foster a posit ...

  • Mitchell Maguire

    Area Sales Manager Boilers

    2 days ago

    Mitchell Maguire Cambridge, United Kingdom Full time

    Area Sales Manager – Boilers & Renewables · Job Title: Area Sales Manager – Boilers & Renewables · Industry Sector: Boilers, Domestic Boilers, Oil Boilers, Cylinders, Renewables, Home Renewables, Plumbing & Heating, Plumbing & Heating Installers, Plumbing and Heating Merchants, N ...

  • The Early Careers Group Ltd

    Sales Executive

    4 days ago

    The Early Careers Group Ltd Cambridge, United Kingdom Full time

    Company Description: · Flavour Warehouse is a leading international e-liquid organisation operating in over 60 countries globally. I'm sure as you're aware – the industry has gained huge popularity over the last decade, that said, Flavour Warehouse has seen exceptional growth alo ...

  • Inspire Field Marketing Limited

    Field Merchandiser

    3 days ago

    Inspire Field Marketing Limited Cambridge, United Kingdom

    Job Description: Field Merchandiser · EFE Personnel are acting as an employment business and recruiting for our client, We are recruiting in Cambridge, and are seeking a skilled and dedicated Field Merchandiser to join their team. The position offers part-time flexible hours, pro ...

  • BMS Performance Ltd

    Field Sales Engineer

    3 days ago

    BMS Performance Ltd Cambridge, United Kingdom

    Global market leader and innovator. · - Huge opportunity to grow sales territory. · - Complete autonomy over your own area. · - Fantastic benefits included. · Field Sales Engineer for a widely recognised electronics and automation manufacturer. · **The Role**: Outstanding opportu ...

  • University of Cambridge

    Field Studies Coordinator for The Cambridgeshire

    1 week ago

    University of Cambridge Cambridge, United Kingdom

    Fixed-term: The funds for this post are available for 2 years in the first instance. · This is an exciting opportunity to join teams from the University of Cambridge and the UK Centre for Ecology & Hydrology (UKCEH) to work on solutions to the climate and biodiversity crisis. · I ...

  • University of Cambridge

    Research Assistant in Endangered African Heritage

    1 week ago

    University of Cambridge Cambridge, United Kingdom

    Fixed-term: The funds for this post are available until 31 March 2024 in the first instance. · Key tasks of this position will include: the identification of archaeological sites and monuments through the use of remote sensing analyses and desk-based research on existing site reg ...

  • Thermo Fisher Scientific

    Gcs Project Budget Coord

    1 week ago

    Thermo Fisher Scientific Cambridge, United Kingdom

    Customers globally rely on our extensive range of products and services— · from life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products ...

  • First Military Recruitment

    Service Engineer

    7 hours ago

    First Military Recruitment Cambridge, United Kingdom

    **MS219 - Service Engineer**Location: **Cambridge / South East area · **Salary**: £34,000 to £46,000 per annum OTE · **Overview: **First Military Recruitment are currently supporting our client in the search for a Service Engineer. · **Duties and Responsibilities of a Service Eng ...

  • University of Cambridge

    Research Assistant in Endangered African Heritage

    2 days ago

    University of Cambridge Cambridge, United Kingdom

    Fixed-term: The funds for this post are available until 31 March 2024 in the first instance. · Key tasks will include: the identification of archaeological sites and monuments through the use of remote sensing analyses and desk-based research on existing site registered and from ...

  • TEC PARTNERS LIMITED

    Field Service Engineer

    1 week ago

    TEC PARTNERS LIMITED Cambridgeshire, United Kingdom

    **Field Service Engineer - UK** · **£40-45k + company van + bonus + overtime** · This role is with a Biogas manufacturer who are experience huge growth due to a number of exciting new projects across the group. The projects will be engineered and produced at their site, or at an ...

  • Jane Gorse Recruitment Solutions

    Administration Assistant

    3 days ago

    Jane Gorse Recruitment Solutions Cambridge, United Kingdom

    Do you want to work for a leading services business that offers hybrid working and the opportunity to progress your career? A brilliant opportunity has arisen for an experienced Administration Assistant to work alongside the service team and assist with the day to day administrat ...

  • University of Cambridge

    Events Coordinator

    1 week ago

    University of Cambridge Cambridge, United Kingdom

    Continuing education is currently one of the most exciting, prominent, and fastest moving fields in UK-based and global higher education. The University of Cambridge Institute of Continuing Education (ICE) is an established leader in the field, tracing its roots back to 1873. · T ...

  • University of Cambridge

    Research Associate Hydrologist

    7 hours ago

    University of Cambridge Cambridge, United Kingdom

    We seek an experienced hydrologist, with a background in hydrological modelling/engineering, to join a multi-disciplinary team in the new University of Cambridge Centre for Landscape Regeneration (CLR). Your work will provide evidence to support an integrated, landscape-scale pla ...

  • Falcon Green Personnel

    Site Manager

    2 days ago

    Falcon Green Personnel Cambridge, United Kingdom Full time

    Main contractor seeking an experienced Site Manager, specialising in Internals and Finishing, to manage and successfully deliver multiple residential projects in Cambridge. · As Internals Site Manager, you will play a pivotal role in the successful delivery of this £116M residen ...

  • British Antarctic Survey

    Zoological Field Assistant

    4 days ago

    British Antarctic Survey Cambridge, United Kingdom

    British Antarctic Survey (BAS) is looking for an exceptional Zoological Field Assistant to join our amazing team based in Antarctica. BAS delivers and enables world-leading interdisciplinary research in the Polar Regions. We employ experts from many different professions to carry ...