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    Client Specialist Support - London, United Kingdom - ZEAL Network SE

    ZEAL Network SE
    ZEAL Network SE London, United Kingdom

    1 week ago

    Default job background
    Description
    Arbeit in einem kompetenten, interdisziplinären Team, in dem du dein Wissen und deine Ideen aktiv einbringen kannst
    Kein Mikromanagement, sondern viel Vertrauen in deine Leistungsbereitschaft und -fähigkeit
    Ein jährliches Entwicklungsbudget von EUR 1.500,- für deine persönliche Entwicklung#
    Selbständige und innovative Arbeitsweise und ein wirklich flexibles Arbeiten. Du kannst deine unbegrenzten Urlaubstage spontan nehmen; wir arbeiten in einem hybriden Modell und stellen dir eine technische Home-Office-Ausstattung zur Verfügung.
    Einmal im Quartal ein Firmenevent, bei dem wir alle zusammenkommen und feiern, sowie regelmäßige Teamevents und kleine Events
    Herausfordernde Aufgaben und jede Menge Spaß Deine Aufgaben
    Kontinuierlichen Weiterentwicklung der aktuellen Kundenkommunikation und Prozesse im Kundenservice
    Erstellung von Berichten, die die Leistung und Effektivität unseres Kundenservice-Teams veranschaulichen und auf wichtige Erkenntnisse hinweisen
    Bearbeitung von Eskalationen im Rahmen des 2nd Level Support
    Bearbeitung von Anfragen von Kunden über verschiedene Kommunikationskanäle
    Inbound, keine Akquise von Neukunden
    Spaß am Umgang mit anderen Menschen
    Selbstbewusstes und freundliches Auftreten
    Sehr gute Deutschkenntnisse in Wort und Schrift
    Gute Englischkenntnisse (Firmensprache ist Englisch)
    Sicherer Umgang mit dem PC (MS-Office, Internet)
    Bereitschaft für Schicht- und Samstagsdienste.
    Selbstständige, strukturierte und zielorientierte Arbeitsweise
    Idealerweise Erfahrungen mit der Arbeit im Kundenservice
    Jetzt bewerben für:
    Vorname *
    Nachname *
    Lebenslauf Anhang
    Meld' dich bei unserer Recruiting Managerin.
    Vielleicht warten wir auf dich, ohne es zu wissen.
    #J-18808-Ljbffr

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