Jobs
>
Bristol

    Telephone Support Assistant - Bristol, United Kingdom - The Riverside Group

    The Riverside Group
    The Riverside Group Bristol, United Kingdom

    1 week ago

    Default job background
    Description
    Night Support Assistant


    Contract Type:
    Permanent

    00 per annum plus 10% Night Allowance
    Weekly nights including weekends and bank holidays
    The difference you will make as a Night Support Assistant
    Working collaboratively as part of a committed team to deliver an outstanding service during the night.

    You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations which will include a range of tasks that contribute to the safe and effective delivery of the day-to-day service.

    An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs including personal experience of homelessness, rough sleeping, mental health issues or substance misuse
    At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers.

    For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

    We have a portfolio of over 75,000 affordable residential and retirement homes across the UK.

    Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

    Competitive pay & generous pension
    ~28 days holidays plus bank holidays
    ~ Flexible working options available
    ~ Diversity and Inclusion at Riverside:
    At Riverside, we value diversity in all its forms.

    We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

    Assisting in the planning and delivery of a range of personalised support and move-on plans
    Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk
    Assisting customers with day-to-day support and tenancy-related matters
    Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them
    Signposting customers to appropriate external support services, such as food banks and other community resources
    Supporting customers to be 'tenancy ready', enabling successful move on
    Supporting customers to be financially independent through budgeting plans and maximising income.
    Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals
    Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform
    Assisting in the promotion of customer involvement and consultation

    Deliver a support service:
    Support the delivery of the referral process for new customers
    Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
    Clean and prepare customer rooms as appropriate
    Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately
    Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers
    Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking
    Assist in collating and submitting information returns on funding, health & safety and performance
    Act as point of contact on the phone, reception and deal with a range of enquiries
    You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours

    Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g.

    health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc
    Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely
    Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.
    Personal lived experience of either homelessness, rough sleeping, mental health issues or substance misuse
    #
  • Coleg Gwent

    Additional Support Assistant

    1 week ago

    Coleg Gwent Cwmbran, United Kingdom

    **37 hours per week (Term Time)** · **Fixed Term - 21/06/24** · **Must be available 9am pm** · We wish to appoint an inspiring Additional Support Assistant to help learners with additional learning needs to access the curriculum at Coleg Gwent. · Applicants should have previous e ...

  • Social Care Wales

    Registration Support Assistant

    2 weeks ago

    Social Care Wales Wales, United Kingdom

    **Cynorthwy-ydd Cefnogi Cofrestru** · Caerdydd neu Lanelwy (gyda gwaith hybrid) · **Y Sefydliad** · Yn Gofal Cymdeithasol Cymru, rydym yn darparu arweinyddiaeth ac arbenigedd ym maes gofal cymdeithasol a'r blynyddoedd cynnar yng Nghymru. · Ein gweledigaeth yw gwneud gwahaniaeth c ...

  • The Riverside Group

    Support Assistant

    1 week ago

    The Riverside Group Bristol, United Kingdom

    **Support Assistant** · **Permanent 37.5 Hours** · **Based in Bristol** · **Salary £21,255** · **Working Pattern - 7 Day Rota** · Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to p ...

  • The Riverside Group

    Support Assistant

    1 week ago

    The Riverside Group Bristol, United Kingdom

    **Job Title: Support Assistant** · **Contract Type: Fixed term 3 months** · **Full Time: 37.5 hours per week** · **Working Pattern: Shifts over 7days** · **Salary: £21,255 per annum** · **Location: Bristol (Based at Jamaica Street Hostel)** · Want to make a real difference to the ...

  • Elementa Support Services

    Learning Support Assistants

    2 days ago

    Elementa Support Services Bristol, United Kingdom

    "Learning Support Assistant (LSA) Bristol jobs", "Learning Support Assistant (LSA) Bristol jobs", "Learning Support Assistant (LSA) Bristol jobs", "classroom support jobs Bristol", "classroom support jobs Bristol", "classroom support jobs Bristol", "teaching assistant jobs Bristo ...

  • The ExtraCare Charitable Trust

    Housing Support Assistant

    2 weeks ago

    The ExtraCare Charitable Trust Bristol, United Kingdom

    **The ExtraCare Charitable Trust **are recruiting for a **Housing Support Assistant **on a part-time permanent contract to join our supportive team, **based at our** **Longbridge Retirement Village in Birmingham.** · This is a fantastic opportunity for an experienced** Housing Su ...

  • TSR Legal

    Legal Support Assistant

    2 weeks ago

    TSR Legal Bristol, United Kingdom

    TSR Legal are working with a Legal 500 law firm based in Bristol who are seeking a Legal Support Assistant to join their expanding team on a permanent basis. This opportunity is to join a friendly Real Estate department, to work in a successful team whilst gaining great relations ...

  • The Salvation Army

    Assistant Support Worker

    2 weeks ago

    The Salvation Army Bristol, United Kingdom

    **Location**: Logo House, Bristol · **Working hours**: 28 hours per week on rota working evening and weekends · **Contract**: Permanent · **Interview Date**:To be confirmed · Logos House is a short stay service that supports people to achieve their long-term goals. We are looking ...

  • Michelmores LLP

    Legal Support Assistant

    6 days ago

    Michelmores LLP Bristol, United Kingdom

    Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey. · **Why Michelmores? **Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help ente ...

  • Protocol Education

    Learning Support Assistant

    1 day ago

    Protocol Education Bristol, United Kingdom

    Would you like to join a supportive and exciting team as a Teaching Assistant? · Protocol Education are working alongside a vibrant and forward thinking school, with highly skilled and passionate staff who are committed to providing the highest quality of education and care for o ...

  • Tradewind Recruitment

    Learning Support Assistant

    5 days ago

    Tradewind Recruitment Bristol, United Kingdom

    Ready to take your passion for education to the next level? Look no further than our education agency We're in search of an enthusiastic learning support assistant to join our school. Not only will you get to work alongside experienced educators, but you'llalso have the opportuni ...

  • Barcan+Kirby

    Reception Support Assistant

    1 week ago

    Barcan+Kirby Bristol, United Kingdom

    **Job introduction** · We are looking for a Reception Support Assistant to join our Reception team, based at our office in Kingswood, with travel required between our additional five offices. · Our centralised team of Receptionists take on all incoming enquiries and distribute th ...

  • St Monica Trust

    Resident Support Assistant

    6 days ago

    St Monica Trust Bristol, United Kingdom

    The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident / customer e ...

  • Tradewind Recruitment

    Learning Support Assistant

    2 days ago

    Tradewind Recruitment Bristol, United Kingdom

    Calling all aspiring educators Our education agency is on the hunt for a dedicated teaching assistants or learning support assistants to join one of our lovely schools. Not only will you gain valuable experience in the classroom, but you'll also have theopportunity to make a real ...

  • The Riverside Group

    Night Support Assistant

    1 week ago

    The Riverside Group Bristol, United Kingdom

    **Job Title**:Night Support Assistant · **Contract Type**:Permanent · **Salary**:£24,627.00 per annum plus 10% Night Allowance · **Working Hours**:37.5 hours per week · **Working Pattern**:Weekly nights including weekends and bank holidays · **Location**:Britton House, Warmley, B ...

  • Long-term Teachers Ltd

    Learning Support Assistant

    1 week ago

    Long-term Teachers Ltd Bristol, United Kingdom

    **Learning Support Assistant** · - Full time, Permanent · - KS1 · - Start date: 3rd April 2023 · **About the role**: · We are looking for a creative, enthusiastic & supportive LSA for a wonderful local primary school in BS13, Bristol. · It is a happy friendly community at this sc ...

  • Essential Employment

    Business Support Assistant

    1 week ago

    Essential Employment Bristol, United Kingdom

    **Business Support Assistant needed in Bristol £11.39 per hr ref 791158** · **Full time hours on a temporary basis.** · **This role will involve**: · - General administrative tasks · - Accurate data input · - Computer literate · - Confidentiality · Essential Employment is acting ...

  • Digby Morgan

    Student Support Assistant

    2 days ago

    Digby Morgan Bristol, United Kingdom

    summary · - _ bristol, south west_ · - _ £77 - £90 per day_ · - _ contract_- specialism · - education- sub specialism · - secondary- reference number · - PR · - job details · Are you passionate about shaping the minds of the next generation? · Do you want to work for a highly su ...

  • Third Solutions

    Executive Support Assistant

    5 days ago

    Third Solutions Bristol, United Kingdom

    We are recruiting for a Executive Support Assistant for a nationally respected charity devoted to supporting and empowering women across the country. You will be providing comprehensive administrative, secretarial and diary management support to the executiveteam, as directed by ...

  • St Monica Trust

    Resident Support Assistant

    6 days ago

    St Monica Trust Bristol, United Kingdom Full time

    The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident/customer exp ...