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    Engineer (Implementation) - London, United Kingdom - Agilisys

    Agilisys
    Agilisys London, United Kingdom

    1 week ago

    Default job background
    Description

    Location:
    London office (Hybrid)

    Technical Operations, Managed Services

    Reports to:
    Modern Engineering and Services Lead
    Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?
    Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?
    Agilisys is at the forefront of digital transformation and innovation in the public services sector.

    With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organizations nationwide.

    Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.


    Partnership :
    we become one team and family with organisations, helping them to navigate change and stay agile.

    Integrity :
    our people really care, going beyond the brief to make change happen for organisations and citizens .

    Innovation :
    we bring together the right technologies and services to design solutions that work .

    Passion :
    we are passionate about - and dedicated to - public services and improving people's lives .

    This role involves collaboration with architects and project managers on current projects, as well as support for our existing multi-tenant M365 environments and associated workstreams.

    Depending on the project, you will need to be comfortable doing the following:

    Foster a collaborative approach by building and nurturing strong relationships with stakeholders, both within Agilisys and with external partners, to achieve shared goals and deliver exceptional outcomes.

    Assist in the delivery of relevant project works as and when required.
    Produce high quality documentation and keep up to date, to facilitate efficient planning, execution, and support within BAU.
    Identify where a support request may be a project requirement, capture technical requirements and produce a project specification.
    Maintain security policies and procedures for Agilisys and our clients, including managing the various secure score elements.
    Ensure systems are patched securely maintaining the highest level of availability, reliability, and performance.
    Provisioning and support for Microsoft Teams and other Microsoft 365 services.
    Enforcing governance standards such as policies, procedures, and internal brand guidelines.

    Administration of SharePoint features including lists, libraries, document sets, content types, managed metadata & term store, and custom web parts.

    Our purpose at Agilisys is to deliver success through innovation, working hand-in-hand with our customers to revolutionise services that profoundly impact millions of people across the UK.

    We achieve this by nurturing our entrepreneurial spirit and crafting solutions that anticipate and meet our customers' evolving needs.

    As we continue to grow, we are actively seeking creative, inspiring, and dynamic individuals who are ready to influence our journey, challenge our perspectives, and drive us to be pioneers in our field.

    This is your opportunity to collaborate with us in building the organisation of the future, an organisation that leads by example and thrives on innovation.

    You'll be part of our Technical Operations business unit, a team that has seen remarkable growth and has established a reputation for delivering high-quality, inventive solutions with operational excellence.

    Our dedication to partnering with our clients is at the core of everything we do, ensuring we harness the full capabilities of the Microsoft technology stack to deliver impactful solutions.

    From our origins as a SharePoint team, we have expanded our expertise to encompass the entire suite of Microsoft technologies, including SharePoint, Teams, OneDrive, Azure, Exchange, Power Platform, and Azure Virtual Desktop.

    Their motivation and enthusiasm for contributing to successful project and support outcomes will be key to their success.

    Candidates should bring a wealth of experience in managing and supporting M365 projects, with a thorough knowledge of the Microsoft 365 suite, including SharePoint, Teams, OneDrive, Azure, Exchange, and the Power Platform, as well as Azure Virtual Desktop.

    An understanding of the security and compliance features within the Microsoft ecosystem is particularly valued.

    In joining our team, the chosen candidate will be instrumental in delivering project support for the Microsoft 365 platform.

    This role presents an exciting opportunity for career advancement and skill enhancement, in step with the continuous advancements of the M365 platform.

    For those with the right mix of enthusiasm, dedication, and skill, the role promises a clear trajectory for career development.

    We are looking for a self-starter who is enthusiastic, creative, and possesses a high degree of problem-solving ability, along with excellent written and verbal communication skills.

    In-depth knowledge of Microsoft 365 product suite, including SharePoint Online, OneDrive for Business, Microsoft Teams, Azure AD, and Microsoft Security and Compliance Package.

    Knowledge in Azure Virtual Desktop (AVD) management, including environment and application patch management.
    Knowledge in Windows 10 Operating Systems, Active Directory, SCCM, Intune.

    The ideal candidate will have 1-3 years of industry experience providing project & support for Microsoft 365, with a preference for those who have managed services for a client base exceeding 1000 users.

    Proficient in SharePoint, Teams, One Drive for Business administration.

    • Capable of supporting Power Platform tools, such as PowerApps, Power Automate, and Power BI.
    • Knowledge of Windows 10 technologies, including support, maintenance, and build development.
    • Experience in supporting and maintaining largescale EUC systems such as SCCM and AVD, and a good understanding of cloudbased EUC technologies like Microsoft Intune and modern desktop infrastructure.

    This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.

    Enhanced Pension Scheme
    Health Insurance
    Private Medical Insurance
    ~ Life Assurance
    ~ Access to exclusive discounts and offers through the company's "Perks at Work" scheme
    ~25 days annual leave (with the option to buy more)

    By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role.

    This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for.

    You can ask us at any time to remove your CV from our database by emailing .Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes.

    As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all.

    We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic.

    We are committed to continuing to nurture an inclusive environment and building a diverse workforce.
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