Patient Secretary - Mansfield, United Kingdom - Nottinghamshire Healthcare NHS Foundation Trust

Nottinghamshire Healthcare NHS Foundation Trust
Nottinghamshire Healthcare NHS Foundation Trust
Verified Company
Mansfield, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

This role requires an experienced professional secretary who has a flexible approach to work and the ability to prioritise and work on their own initiative.

Responsible for all aspects of secretarial and administrative support to clinical and medical staff in relation to patient care.

The post holder will be based on Beech Ward, a female inpatient ward at Sherwood Oaks.


The post holder under the supervision of the Admin Team Leader & Ward Manager will be responsible for ensuring that accurate work is completed within the time limits, framework and standards set, providing an administrative service for the ward.

Of an administrative team comprising across the wider aspect of AMH, providing support and cover as required, with specific cover to the clinical team and Ward Manager

Provide cover in the absence of colleagues and where service demands, this may include occasional cover at other sites.

To work within the provisions of the Trust Health and Safety Policy.


We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.


We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences.

We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

Provide an efficient secretarial/administration/reception support service

To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.


To ensure patient admissions/discharges are processed and to timely input, update, maintain information and resolve queries on the patient database.


To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing as well as general administration support services.

To deal with requests and enquiries and forward them to the relevant team member.

Using Microsoft excel produce reports, graphs, charts as requested

To ensure patient's notes are pulled, requested and tracked in a timely manner in preparation for the ward reviews and ensure any follow-ups are actioned


To support clinical staff to ensure that data is recorded onto RIO in line with data quality and timeliness requirements, as indicated by the Trust.

Update information boards as directed by clinical staff

Produce high quality reports within agreed deadlines as required

Facilitate meetings/investigations/disciplinaries including producing and circulating agendas, recording attendance and accurate minute taking

Arrange transport for patients as required. Arrange translation services when required

Ensure all patients are given an admission pack and carers are provided with appropriate information

Ensure all new staff are given ward induction booklets

To be able to work flexibly and provide cover which may include the requirement to travel to different sites

To collect and maintain accurate team information with regards to performance and any other database relevant to ward area

To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately.

To ensure clinical/medical records are filed in line with Information Governance procedures

Booking courses, accommodation and travel requests as and when required

Responsible for ensuring that accurate work is completed within the time limits and standards set

To work effectively both independently and as a ward team member

Responsible for own Mandatory Training requirements

Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate

To undertake any other duties that would be a reasonable expectation of the role
More jobs from Nottinghamshire Healthcare NHS Foundation Trust
See all jobs of Nottinghamshire Healthcare NHS Foundation Trust