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Oldbury

    Call Centre Customer Sales Advisor - Oldbury, West Midlands, United Kingdom - Pertemps Dudley West Brom Perms

    Pertemps Dudley West Brom Perms
    Pertemps Dudley West Brom Perms Oldbury, West Midlands, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    Customer Sales Advisor

    Salary:
    up to £26k Depending on experience

    Ideally you will have experience from an engineering/automotive background, and you will be looking to join a dynamic team

    Excellent sales and customer service, achieving a consistently high standard of performance where quality, cost and delivery is optimal.

    To liaise between the customer and internal departments as required to ensure the customer receives the highest possible level of service.

    Responsible for providing administrative support to the Sales Department

    Complete telephone and email sales enquires.
    Arrange the collection of returning goods from customer premises.
    Assist in populating and maintaining central customer database (CRM)
    Actively promote all company services and participation in sales promotions.
    Be flexible and willing to undertake tasks and roles, e.g., Parts + Service + Sales.
    Raise any concerns with the Office support manager as and when necessary.
    Arrange the collection of returning goods from customer premises.
    Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc.
    Telephone liaison with overseas sales offices & foreign customers as necessary
    Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required.
    Proven experience working within in a fast-paced telephone sales environment
    Proficiency in MS Office (MS Excel and MS Outlook in particular).
    30 pm (Alternate weeks to cover the office)

    Holidays: 25 days plus statutory

    Life Cover and Pension after successful probationary

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