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    Remote Consultant m|w|d - Towcester, Northamptonshire, United Kingdom - Grassroots Recruitment Limited

    Grassroots Recruitment Limited
    Grassroots Recruitment Limited Towcester, Northamptonshire, United Kingdom

    1 week ago

    Default job background
    Description
    SCCM Engineer – Desktop, Group Policy, Active Directory, InTune, Windows 10, Office365
    My client is an expanding Cloud based Managed Service Provider of IT Solutions. Due to an expanding client base they require an SCCM Consultant / Engineer to join the support services team
    Provide support and proactive maintenance applications (patching, updating, deploying)
    Support 3rd Party software that integrates into the Worksite DMS and other tools
    Manage and maintain MDM (Mobile Device Management) and SCCM (System Centre Configuration Manager) platforms and services
    Manage and maintain Group Policy
    Troubleshoot and fix Software application related issues
    Provide 3rd Line Support to the Helpdesk Team
    Escalation of incidents to suppliers – building long-term service relations with suppliers
    Advising and training the service desk to independently support applications support shift left priorities
    Independently undertake projects to upgrade systems provided by 3rd Parties
    Manage and maintain the portfolio of Applications and Software updates via SCCM
    Excellent knowledge of Microsoft technologies such as Office 365 and Windows 10
    Good working knowledge of Group Policy
    Indepth Knowledge of SCCM and Microsoft InTune
    Managed Service Experience
    An understanding of ITIL is preferable
    Ability to communicate effectively – both over the phone and face-to-face, within the team and with customers – having a collaborative and open approach is important
    Strong customer service skills
    Application Response Policy
    Recruitment & Diversity Statement

    We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

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