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Basingstoke

    Administrator / Office Clerk Administration - Basingstoke, Hampshire, United Kingdom - Momentum Security Recruitment

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    Description

    Customer Service AdvisorLocation:
    Hybrid working. 3 days a week in the Basingstoke office and two days home working.


    Salary:
    £22,308 from AprilRole:
    Full time. The position commences on a fixed term contract for 6 months with potential that the role could become permanent.


    Hours:

    9am - 5:30pm (Monday to Friday)Are you seeking a permanent position that offers long term career development? Do you thrive in a busy and varied customer focused role?This is a rewarding role in a supportive and quality focused office environment.

    You will play a key role in providing a pro-active customer focused service to customers and clients. You should have a polite and friendly telephone manner with good IT and administration skills.

    Applicants should meet the following criteria:
    Strong customer service skillsHappy working in a busy role where you will be making calls throughout the dayGood IT Skills
    • Word, Excel etc.
    A team playerHappy working from the company office in Basingstoke 3 days a week.


    Key duties & Responsibilities:
    Your role will be busy and varied. A typical day will include a mixture of calls, emails, general administration pro-active customer service.
    General office administrationSending emails in a professional manner to clients and candidatesProvide a high-level of customer service at all timesUndertake all relevant training when requiredProvide a professional service to candidates through verbal and written communicationRecord accurate notes of all work completed on the company databaseTake part in daily and weekly team meetingsResolve compliance difficulties as they arise


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