- Support customers during router installation and associated activities, including patch cabling and cross connects, and work closely with Field Technicians on installation, configuration and troubleshooting tasks
- Remain logged into the Installations phone queue during business hours to take calls from customer engineers at the point of device installation
- Take responsibility for the shared mailbox, ensuring emails are responded to in a timely manner and archival processes are followed
- Works with telecommunication companies to turn up circuits.
- Minimum 1 years' experience in a similar role is required.
- Experience in the installation and configuration of one or more of these router types
- Cisco, Juniper, Digi, Virtual Access, Fortinet
- A point of sale (POS), ATM, banking or finance industry background
- A Bachelor degree (US) or Higher Diploma, HND (UK)
- CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications
- Experienced user of MS Office applications
- Outlook, Excel, Word, PowerPoint, Visio
- Experience with Remedy and Salesforce
- Mobile carrier data connectivity solution implementation/support
- PSTN technologies TNS is an equal opportunity employer.
-
CNC Installation Engineer
3 days ago
Metalis Engineering Recruitment Limited Sheffield, United KingdomMetalis are working with a prestigious company in Sheffield who manufacture some of the largest components in the UK, on some of the largest machines. They are an ever growing company who are currently looking to add to their team by recruiting for a machinetool engineer to work ...
-
Installation Engineer
1 day ago
Residential Fire Protection Limited Cleckheaton, United Kingdom Full timeExpected hours: No less than 40.5 per week · Residential Fire Protection Ltd. specialise in the design, supply, installation and commissioning of Residential Fire Sprinklers and Suppression Systems throughout the UK & Ireland. · Job description · Installation of Residential Sprin ...
-
Installation Engineer
1 week ago
The Engineer Sheffield, United KingdomJob Title: Customer Installation Engineer · Job Type: Full Time, Permanent · Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global ne ...
-
Installation Engineer
3 days ago
Concept Technical Sheffield, United Kingdom Permanent, Full timeInstall Engineer · South Yorkshire and Surrounding Area · We're seeking a skilled individual who can ensure the seamless installation and maintenance of workshop equipment. If you're ready to roll up your sleeves and make an impact in the Garage Equipment industry, read on · My C ...
-
Installation Engineer
2 weeks ago
Energy Jobline CVL Sheffield, United KingdomJob Title: Customer Installation Engineer · Job Type: Full Time, Permanent · Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global ne ...
-
Installation Engineer
1 week ago
Power Control Ltd Sheffield, United KingdomInstallation Engineer · A vacant position created as the result of continued annual growth within Power Control Ltd, an independently owned company, incorporated in 1994 and recognised market leader in solid state and modular Uninterruptible Power Supplies. · The main purpose of ...
-
Installation Engineer
2 weeks ago
Cento Sheffield, United KingdomTeam of Two Fire Installation Engineers · Sheffield · ASAP · *SOUTH YORKSHIRE POLICE VETTING REQUIRED* · Are you an experienced team of two Fire Installation specialists with a couple of weeks' available for an additional contract? We have a fantastic position available in She ...
-
Installation Engineer
1 week ago
Firehawk Limited Failsworth, United KingdomWe have multiple roles available within the company, for electricians & alarm installers. · The works will predominantly be installation of Electrical & Fire Alarm systems, so experience of installation works is required. · The majority of our sites are in and around Manchester a ...
-
Security Installation Engineer
3 days ago
Complete Security Recruitment Ltd Birstall, United Kingdom* Criticall National Infrastructure Client · - Growing Business · My clients are looking for a couple of experienced Security Installation Engineers to join their team based in West Yorkshire. · Working on Critical National Infrastructure sites. · Minimum of two years working exp ...
-
Trainee Installation Engineer
1 week ago
GerrardWhite Leeds, United KingdomWe are looking for **Trainee Installation Engineers** to provide excellent customer service whilst installing and fitting our ever-growing product range into a variety of vehicles. · We would like to talk to you if you are looking for a new challenge and have an interest in learn ...
-
Telecoms Install Engineer
1 day ago
Strand Recruitment Ltd Huddersfield, United KingdomThis is predominantly a 'hands - on' field engineering role, involving working indoors and outdoors and at heights, but will also involve customer interaction on occasion, so good communication skills are key. · Working alongside a Senior Engineer and the regional planner your du ...
-
Site Installation Engineer
1 day ago
Baker Harding Limited Leeds, United Kingdom Full timeOur client, an established family-owned business based in Leeds, is seeking a Site Installation Engineer (Power and Distribution Transformers).This is an excellent opportunity for an experienced Transformer Engineer to work for a leading manufacturer and supplier of electrical po ...
-
Customer Installation Engineer
2 weeks ago
Transaction Network Services Sheffield, United KingdomJob Title: Customer Installation Engineer · Location: Sheffield · Salary: Competitive · Job Type: Full Time, Permanent · Overview: · Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest qu ...
-
Installation Security Engineer
5 days ago
The Resourcing Team Sheffield, United KingdomSecurity Fencing Installation Engineer · Field based role working away most of the week - £40/night paid. Plenty of overtime available. This is a fantastic opportunity to join a successful security company who specialize in Security / Access Control Systems to some of the larges ...
-
Telematics Installation Engineer
3 days ago
Andy File Associates Limited Doncaster, United Kingdom**Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.** · Our client, an established Doncaster based company specialise in bespoke communication products for key sectors across the UK. Providing a wide rang ...
-
Customer Installation Engineer
1 week ago
Transaction Network Services Sheffield, United Kingdom Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence · Overview · Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Networ ...
-
Garage Equipment Installation Engineer
1 week ago
GEMCO UK Limited Sheffield, United KingdomThis is an incredible opportunity for you to join GEMCO: the UK's market leader for the supply, delivery, installation, calibration, and maintenance of garage equipment. You'll be joining our nationwide team of engineers, with development opportunities, access to cutting-edge tra ...
-
Manufacturing and Installation Engineer
1 week ago
Energy Jobline CVL Rotherham, South Yorkshire, United KingdomInstallation Engineer (Manufacturing/Industrial) · 70% workshop based in Rotherham / 30% international travel) · £30,000 - £40,000 + Industry Training + International Travel + Flexi-time + Early Friday Finish + Pension + 35 Days Holiday + Company Benefits · Excellent opportuni ...
-
Manufacturing and Installation Engineer
2 weeks ago
Rise Technical Recruitment Rotherham, South Yorkshire, United KingdomInstallation Engineer (Manufacturing/Industrial) · 70% workshop based in Rotherham / 30% international travel) · 30, ,000 + Industry Training + International Travel + Flexi-time + Early Friday Finish + Pension + 35 Days Holiday + Company Benefits · Excellent opportunity for an ...
-
Manufacturing and Installation Engineer
2 weeks ago
Rise Technical Recruitment Rotherham, South Yorkshire, United KingdomInstallation Engineer (Manufacturing/Industrial) · 70% workshop based in Rotherham / 30% international travel) · £30,000 - £40,000 + Industry Training + International Travel + Flexi-time + Early Friday Finish + Pension + 35 Days Holiday + Company Benefits · Excellent opportuni ...
Customer Installation Engineer - Sheffield, United Kingdom - Energy Jobline CVL
Description
Job Title:
Customer Installation Engineer
Location:
Sheffield Salary:
Competitive Job Type:
Full Time,
Permanent Overview:
Come Join TNS's Customer Installation team.
We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global network.
Our mission statement is to deliver "Right First Time & On Time".At TNS, we provide mission critical, managed network solutions to clients in the Payments and Financial Service Markets that allow them to transact across highly secure, reliable, and high-speed solutions globally.
Responsibilities:
Customer Installation Technicians are engaged in the delivery (configuration, installation, testing and acceptance) of circuits and various types of TNS network devices.
The Technician also provides support for internal TNS teams and for customers who are in the process of activating services on the TNS network.
This is a technical position and requires an ability to combine independent working, sometimes outside of business hours, with a willingness to contribute to team objectives and maintain high standards whilst delivering business growth as part of TNS overall corporate strategy.
The ideal candidate will not only do the job to the highest level of quality but will also proactively look to develop (through change of process/procedure or development of scripts/automation) ways of increasing quality and efficiency in how we deliver our services.
The Job Responsibilities Include:
Circuits include but not limited to:
leased line DS0, DS1, DS1 hubs, DS3, DS3 hubs, OC3+, Ethernet, Frame Relay, DSL, ISDN, VPN, MPLS * Ensure Remedy database integrity is always maintained and highlight where existing data requires updating * Proactively highlight where processes can be made more efficient and consider the use of automation tools as necessary * Provide updates to technical documentation for the Customer Implementation Group to ensure each customer solution is provided to Operations support groups in a timely manner * Build and consolidate professional working relationships with technical peers within customer organisations and with other similar TNS teams around the globe * Keep abreast of changes to TNS infrastructure and strategic direction and incorporate into existing processes as necessary * Take an active role in understanding new TNS products and service offerings including changes to proprietary software functionality and operation.
* Use time management tools to assist with project task tracking and reporting Qualifications: Required: * Proven ability to work under limited supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities.
* Proven experience in working concurrently on several reasonably complex assignments with minimal guidance.* Working experience in Networking * Understanding of and experience in the delivery of mission critical services using Broadband and/or Mobile connectivity.
* Effectively communicates information verbally and in writing in a clear and coherent manner. Fluent English written and verbal is required. Alternative is also a benefit, in particular Spanish, French, and Italian.* Must be able to work in a fast-paced environment and manage a variety of responsibilities at the same time.
* Role Level is dependent on qualifications and experienceDesirable: