- Hybrid workingThe Fraud Advisor will have the responsibility of monitoring and identifying emerging fraud trends/patterns, playing a crucial role in shaping and improving the processes to combat such fraudulent activities.
-
Contact Centre Advisor
3 weeks ago
Endeavour Automotive London, United Kingdom**Contact Centre Advisor - Greater London/Home Counties** · **Automotive experience essential** · **Salary £21,000 plus commission** · **Hours: 40 hours per week** · Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, H ...
-
Service Centre Advisor
1 week ago
Newlon Housing London, United KingdomNewlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. · Are you a "can do" person looking for an interesting opportunity to work within Newlon's busy Customer Service Team? · We have ...
-
Call Centre Advisor
2 weeks ago
Hodge Jones & Allen London, United Kingdom**LEADING LONDON NW1 SOLICITORS**: · We have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams ...
-
Call Centre Advisor
2 weeks ago
Hodge Jones & Allen London, United KingdomWe have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. · At Hodge Jones & Allen we care ab ...
-
Call Centre Advisor
2 weeks ago
Hodge Jones & Allen London, United KingdomWe have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. · At Hodge Jones & Allen we care ab ...
-
Call Centre Advisor
1 week ago
Hodge Jones & Allen London, United KingdomCLOSING DATE · **17 JANUARY 2023** · We have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams ...
-
Contact Centre Advisor
1 week ago
Cleveland Clinic London, United KingdomThe Contact Centre Advisor, supported by the Contact Centre Senior, is responsible for all outpatient scheduling activity. An excellent communicator and adaptable team player, they will act as a first point of contact to CCL, dealing with all outpatient enquiries. The Contact Cen ...
-
Contact Centre Advisor
2 weeks ago
BRACKENBERRY INTERIMS London, United Kingdom**About the Role** · **Responsibilities**: · - Provide exceptional customer service as the first point of contact for residents. · - Actively listen and demonstrate empathy when supporting residents with their needs. · - Work towards achieving positive outcomes by focusing on swi ...
-
Contact Centre Advisor
1 week ago
Cleveland Clinic London London, United KingdomOur vision is to be the best place for healthcare anywhere and the best place to work in healthcare._ · - We believe that every life deserves world class healthcare._ · Job Summary · **Salary**: £26,000 · Hours: Rota between the hours of Monday - Friday 7:30am - 8:00pm and Saturd ...
-
Contact Centre Advisor
2 weeks ago
A2Dominion Group London, United Kingdom**Contact Centre Agent** · **£27,220 per annum** · **Ealing/Hybrid** · **37.5 Hours, Permanent, Monday-Friday** · **Role Purpose**: · We're looking for dedicated and passionate Customer Contact Advisors to join our vibrant customer contact team in the Ealing office. As the voice ...
-
Contact Centre Advisor
3 weeks ago
Imperial College Healthcare NHS Trust London, United KingdomDo you want to utilise and continue to grow your communication and customer services skills, within a diverse and collaborative, patient focused team, then look no further. · Patient Service Care (PSC), provides an outpatient booking, diagnostic booking, inpatient / day case book ...
-
Contact Centre Advisor
1 week ago
Imperial College Healthcare NHS Trust London, United KingdomDo you want to utilise and continue to grow your communication and customer services skills, within a diverse and collaborative, patient focused team, then look no further. · Patient Service Care (PSC), provides an outpatient booking, diagnostic booking, inpatient / day case book ...
-
Call Centre Advisor
1 week ago
Channel Partners Limited London, United Kingdom**Duties**: · - Handle a high volume of incoming calls in a professional and courteous manner · - Upsell products or services to customers where appropriate · - Perform data entry tasks accurately and efficiently · - Analyse customer needs to offer the best solutions · - Maintain ...
-
Contact Centre Advisor
3 weeks ago
Imperial College Healthcare NHS Trust London, United KingdomDo you want to utilise and continue to grow your communication and customer services skills,within a diverse and collaborative, patient focused team, then look no further. · Patient Service Care (PSC),provides an outpatient booking, diagnostic booking, inpatient / day case bookin ...
-
Call Centre Advisor
3 days ago
ERS Medical Limited London, United KingdomERS Medical has an opportunity for a Call Centre Advisor to join our busy Homerton team. · ERS Medical are a leading patient transport service spanning across the UK and we provide a range of specialist patient transport and courier services to the NHS. We are a reliable, caring ...
-
Call Centre Advisor
1 week ago
Hodge Jones & Allen London, United KingdomWe have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. · At Hodge Jones & Allen we care ab ...
-
Contact Centre Advisor
3 days ago
City of Westminster Council Westminster, United Kingdom**About Us**: · **THE EXTRAORDINARY STORY OF LISA'S DRIVE** · Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections. · Take Lisa for exam ...
-
Contact Centre Advisor
1 week ago
Imperial College Healthcare NHS Trust London, United KingdomDo you want to utilise and continue to grow your communication and customer services skills, within a diverse and collaborative, patient focused team, then look no further. · Patient Service Care (PSC), provides an outpatient booking, diagnostic booking, inpatient / day case book ...
-
Contact Centre Advisor
3 days ago
Cleveland Clinic London London, United KingdomOur vision is to be the best place for healthcare anywhere and the best place to work in healthcare._ · - We believe that every life deserves world class healthcare._ · Job Summary · **Salary**: £26,000 · Hours: Rota between the hours of Monday - Friday 7:30am - 8:00pm and Saturd ...
-
Contact Centre Advisor
3 weeks ago
V&A South Kensington, United Kingdom**Main Purpose of Job** · **Closing date for all applicants is Friday 3rd February at 23:59.** · **Interviews will be held week commencing: 13 February. ...
Temp to Perm Contact Centre Advisor - United Kingdom - Project People
Description
Fraud Advisor 6 month Contract GlasgowScope of the RoleYou will be part of a team of 10, you will need a strong attention to detail and the ability objection handle to Company standards.
Your objectives will be synchronized with the business's commercial objectives, ensuring that your decision-making safeguards the Company against financial risk with a positive customer experience.
Maintaining fraud levels within targets related to company plan.Investigating claims of fraud, ensuring risks are mitigated and victims are protected.
Recognise, prioritise and respond to alerts generated by the Fraud Management System or other fraud reporting mechanisms.
Provide a high standard of support to fraud victims and stakeholders.
Proactively strive to improve fraud detection capabilities.
Update our fraud avoidance systems in a timely manner.
Minimise the negative impact of fraud detection on legitimate customers ExperienceExperience interpreting credit file informationGood understanding of telecoms fraudExperienced in using reporting tools e.g.
(Business Objects, Excel, Access)Experience using CIFAS, Experian tools