Client Representative - London, United Kingdom - CPG GROUP

CPG GROUP
CPG GROUP
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Client Representative. As a Client Representative, you will be responsible for providing exceptional customer service and support to our clients.

This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent client experiences.


Responsibilities:


  • Serve as the main point of contact for clients, addressing their inquiries and providing timely and accurate information
  • Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
  • Collaborate with internal teams to resolve client issues and escalate complex problems when necessary
  • Conduct regular checkins with clients to ensure their needs are being met and identify opportunities for upselling or crossselling

Requirements:


  • Excellent communication and interpersonal skills
  • Strong analytical skills with the ability to interpret data and provide meaningful insights
  • Detailoriented with strong organizational skills
  • Ability to multitask and prioritize tasks effectively

Salary:
From £25,497.13 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 04/04/2024
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