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    Customer Account Lead - Glasgow, United Kingdom - Escape

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    Description
    Escape Recruitment Services Commercial Division are currently recruiting for a leading Manufacturing company based in the Glasgow area. They have an exceptional opportunity for an experienced Customer Account Lead to join them on a permanent basis.
    Based within the Customer Service team, you will be responsible for account managing your own client accounts and building strong working relationships, whilst managing the sales order lifecycle throughout


    Responsibilities will include:
    Point of contact for key customer account including conducting account review meetings
    Building strong relationships with clients
    Providing quotes including follow up
    Processing sales orders
    Maintaining stock levels
    Point of contact throughout the lifecycle of customer sales orders
    Liaise with internal departments including sales, manufacturing, procurement, planning, finance etc
    Produce data, analysis and reports for internal and customer review
    Deal and resolve any customer issues To be considered for this position, candidates must have the following background and skills: Previous experience of working in a similar Sales Administrator, Coordinator, Account Management or Internal Sales role
    Experience of working in Manufacturing, Engineering or Supply Chain
    Able to demonstrate previous experience of managing customer accounts
    Exceptional customer service and communication skills
    Excellent planning, organisation and problem solving skills
    Able to work in a fast paced, team environment #J-18808-Ljbffr


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