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Oracle Engineer - Cardiff, United Kingdom - Legal & General
Description
Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes.
It's up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas.
Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day.Job DescriptionWe have a brand new, exciting role within Group HR to join a highly visible, global deployment programme As part of the wider HR Transformation programme, the role holder will be responsible for gathering requirements to support the systems in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink).The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management.
What you'll be doingConfiguringSmartRecruiters ATS, Careers site and CRM and work alongside Zellis (ResourceLink) to align with L&G HR policies and processes.
Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk),Providingongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications, including troubleshooting and resolving issues via case management.
Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessaryManagingthe quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable.
Collaboratingwith HR and business stakeholder to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required.
Collaboratingacross internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionalityProvidinguser training and knowledge transfer to support HR staff and end users to ensure effective utilization of the systemDeveloping and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks.
Collaboratingwith cross functional teams to aid issue resolution and integration needsContinuously identifying opportunities for process optimization and automation to enhance HR operationsTo ensure approach to and work delivered supports L&G's commitment to Treating Customers Fairly (TCF) to ensure the right outcome and excellent service delivery.
QualificationsProven Experience in Implementing and maintaining SmartRecruiters and Zellis (ResourceLink) some Oracle HCM knowledge preferred.Strong Understanding of HR Processes & Best PracticesProficiency in SmartRecruiters and payroll systems and ToolsExcellent problem solving and communication skillsPrevious experience with HR transformations including Recruitment.
Strong understanding of payroll processesAbility to analyse complex HR requirements and design effective solutions within SmartRecruiters and Oracle HCM.Ensure data integrity and security within SmartRecruiters, Oracle HCM and ZellisExcellent written and verbal communicationOrganised and self-motivatedAbility to multi-task and prioritize across concurrent projectsThe ability to adopt and adhere to HR policies and proceduresStrong HR Business Process ExperienceA strong background within HR including talent acquisition to understand the business needHands on experience in cloud implementation, configuration, and customization3 + years of experience designing, implementing, and supporting SmartRecruiters and Zellis in a complex environmentProven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help DeskIn-depth experience of analysing business requirements and detailed design documentsExperience of working effectively within a team and of displaying good communication skills.
Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle and SmartRecruitersAdditional InformationThe brand with the brolly is choosing today to change tomorrow.
Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G.
Will you join us?Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.We don't just talk about it, we actively promote diversity and equitable opportunities for all.
That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status.
In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered.
We want you to use your voice to help us build a better tomorrow.We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.
So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
