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Fashion Account Manager
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Customer Insights Manager- Fashion - Manchester, United Kingdom - THG
Description
THG is a fast-moving, global technology business that specialises in taking brands direct to consumers.Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.
THG is Europe's No1 Online Destination for Premium Beauty.To enable us to do this we have offices across the UK, Europe, America and Australia filled with passionate beauty fanatics who are committed to delivering rapid growth in this exciting industry.
We work with over 800 of the world's greatest beauty brands such as MAC, Kerastase, GHD, Tom Ford and YSL to bring our customers the widest offering of beauty products from around the globe.
Passion, innovation and commitment are key characteristics in this ever-expanding team as we strive to become the World's No1 Online.
The Customer Insights Manager will be responsible for interpreting data to inform wider stakeholders of how the business is doing, providing an insight into processes and identifying where improvements could be made.
You will lead a team of high performing analysts - whilst also maintaining a project portfolio of analysis projects.The post holder must be an experienced people manager and the role will be suited to those who have a background in data analysis, BI analysis and MI analysis.
Work on more complex and technically demand projects to produce models, segmentations, and insight to drive data led decisionLine management of other analysts within the team, providing both technical and commercial insight support.
Analyse and provide recommendations to optimise business performance across the customer journeys onsite and CRM
Ability to think creatively to identify and deliver new, innovative analytical projects from existing and new data sources
Ability to design and recommend different types of testing used to measure new and existing business processes
Instil and test and learn culture into existing business processes on order to improve overall business performance
Run and analyses the output of tests
Maintain existing reporting on activity helping the business to understand the drivers of performance
Spot trends in the data and make recommendations to changes in strategy to senior trade and marketing managers
Measurement of business strategy to help optimise processes and outcomes
Development of insights to support
Demonstrated history of owning and improving data pipelines. o Moving process through dev, testing and production environments
SQL - advanced proficiency
Excel - advanced proficiency
Tableau - advanced proficiency
Python
Commercial Acumen - strong
Competitive salary
Employee discounts
Gym Discounts
Company bonus scheme
Company pension scheme
THG is proud to be a Disability Confident Committed employer.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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