- Passionate about hospitality, food, beverage, customer service
- a professional, guest-centric, enthusiastic individual with bags of personality to work in our food & beverage departments.
- Flexible in approach to both work and hours of work and a willingness to train and learn new skills.
- Provide prompt service and actively seek opportunities to drive guest satisfaction
- Respond to guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed
- Encourage all staff to be passionate about the facilities and services of the hotel so that customers have a first class experience.
- Excellent interpersonal and communication skills & ability to deliver a high level of customer service
- Weekend and evening availability
- Enjoy various company's benefits including, meals on duty, full leisure club access, share of tips & gratuities, bonus breaks, loyalty schemes and reward programs both national and international
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Restaurant supervisor - Shrewsbury, Shropshire, United Kingdom - Focus Hotels Management Limited
Description
Are you passionate about hospitality, food and drink? Do you consider yourself to offer outstanding service? Mercure Shrewsbury Albrighton Hall Hotel & Spa is an 87-bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar.
A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland.Excellent service, quality food and beverage, and an overwhelming sense of teamwork are key to our success.
Visit our website for more information –
The food & beverage supervisor will report to the food & beverage manager. This role encompasses a wide array of duties from guest interaction, creating creative cocktails, perfect personal presentation standards.
Outstanding attention to detail and ensuring swift service and high standards are upheld to guarantee guests have a comfortable and safe stay.