Jobs

    Caseworker - Domestic Abuse - Hampshire, United Kingdom - Victim Support

    Victim Support
    Victim Support Hampshire, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Caseworker - Domestic Abuse

    We have an exciting opportunity for a Domestic Abuse Caseworker to join the Eastern PIC team, working 37.5 hours a week.

    Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

    Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

    If yes, then we'd love to hear from you...

    County/Borough Hampshire Office location Victim Support, Police Investigation Centre, Merlin Park, Airport Service Road, Portsmouth, Hampshire PO3 5GE Full time/Part time Full time Hours per week 37.5 Work schedule Shifts between 8am and 8pm on a rota basis, usually Monday to Friday with occasional Saturday working. Basic Salary £26,010 per annum Contract type Permanent DBS required? Yes Police vetting required? Yes Closing Date 05/06/2024 Ref No 5572

    What we offer:

    At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

    • About the role:

    This role is based in Portsmouth, operating as a hybrid working model with three days in the office, and two working from home. All travel costs to and from appointments from your office base will be reimbursed.

    As a Domestic Abuse Caseworker, you will be:

  • Focusing on victims of domestic abuse, providing a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional & practical support
  • Supporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safe
  • Developing individual safety plans to meet client's needs as identified in the needs & risk assessment
  • Providing advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice system
  • Participating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings

    • You will need:

  • A good understanding of domestic abuse & it's impact
  • Knowledge of risk assessment, safety planning & risk management
  • An understanding of Safeguarding issues, and the legal responsibilities surrounding these issues
  • Theoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuse
  • Experience of working within a multi-agency and legislative framework
  • Experience of managing a complex caseload, prioritising work effectively
  • Strong crisis management skills & the ability to deal with stressful and difficult situations
  • Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
  • To be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systems
  • This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement
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