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Aberdeen

    Contractor Compliance Advisor - Aberdeen, United Kingdom - Wood

    Wood
    Wood Aberdeen, United Kingdom

    2 days ago

    Wood background
    Full time
    Description

    ***This role can be based in Aberdeen or Stockton office ***

  • Serve as a trusted on-boarding and compliance advisor to hiring managers, business leaders and the contingent workforce
  • Delivers an ethical and customer focused compliance service
  • Daily interaction with recruiters and hiring managers to ensure effective delivery of contingent workers
  • Provision of advice and support to key stakeholders on legislations surrounding the contingent workforce including but not limited to IR35 & AWR
  • Act as a focal point for all stakeholders regarding the contingent workforce
  • Proactively case manage more complex live issues
  • Confidentiality make verbal and written offers to contingent workers, advising them of the screening process and what is required before they can start their assignment
  • Maintaining focussed and regular contact with contingent workers
  • Assisting the key stake holders and contingent workers with complex queries relating to VAT, IR35, AWR etc
  • Arranging and hosting regular events, workshops and seminars
  • Undertake client site visits as required
  • Maintaining regular contact with key client representatives (including HR, hiring managers, project managers) to understand issues and upcoming activities that will affect the contingent workers and clients
  • Advising and updating clients/contingent workers on changes in legislation and legal requirements
  • Proactive in obtaining accurate forecast for current and future projects
  • Comply with all company and legislative data protection requirements
  • Ensures consistent alignment to company values and behaviours

    • Qualifications:

    Degree level qualification desirable but not essential

    Knowledge, skills and experience:

  • Prior track record of excellent customer service and effective teamwork with the ability to work autonomously
  • Proven interpersonal and communication skills, which can be demonstrated at all levels of the business
  • Proven capability of managing a varied workload in a fast-paced environment
  • Proven knowledge of recruitment agency models
  • Proven and extensive knowledge of contingent worker legislations
  • Previous experience dealing with contingent workers and clients within a fact paced and demanding environment.

    • Personal attributes:

  • Results Driven Self-starter: Takes initiative and consistently delivers results of the highest quality, takes accountability for one's work, has a sense of urgency, overcomes hurdles and ensures that results are delivered
  • Customer Service Orientation: Has a service orientation to internal clients, being responsive to needs, effectively managing expectations
  • Able and willing to roll up one's sleeves and do what it takes to deliver results; willing to handle both routine tasks and be an agile learner taking on new responsibilities that challenge and exceed what the person has done before
  • Strength of character to deal with challenging stakeholders to ensure compliance. Ability to use judgement and understand when to push back the skill to do this
  • Inquisitive nature, looks for new ways of working to maximize results
  • Business Savvy: learns the core elements of the business, how the organisation works, functional and position specifics to ensure the effective identification of relevant talent
  • Excellent written and verbal communication skills

    • Confidentiality is essential

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