Msk Triage Administrator - Bournemouth, United Kingdom - Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust
Dorset HealthCare University NHS Foundation Trust
Verified Company
Bournemouth, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Administration Assistant Band 3


Want to be part of the new NHS? Health and Care organisations in Dorset are at the forefront of transforming services to provide excellent, patient-centred care.


An exciting opportunity has arisen for an enthusiastic and organised person to join the Administrative team within Dorset Musculoskeletal Services.

This post may be part or full time.


Following an organisational change we are excited to be aligning the administration services that support several of our large Outpatient services in Dorset Healthcare, most notably Musculoskeletal and Physiotherapy services.


In order to deliver a modernised service that has patient care and communication at its heart, we need people with excellent IT skills and a desire to improve the patient experience.

You will work under the direction of the Administration Supervisor with excellent attention to detail.


The team is spread across the county so you will need to contribute to team working at the same time as using your own initiative.

You will manage patient records through different electronic patient management systems and will deal with patient queries on a daily basis.

This will require excellent customer care skills.

This is part-time post of 24 hours 4 days per week. The post holder may be required to work flexibly to meet the needs of the service.


To provide a high quality comprehensive administrative service to the Pan Dorset Musculoskeletal Service in order to assist in the achievement of service objectives.


To act as a point of contact for patients, carers and healthcare colleagues from other services across the county, for provision of information, advice within service protocols and to troubleshoot challenges with the booking process.

This will require the utilization of excellent administrative, communication and interpersonal skills.


The post holder will need to work flexibly and effectively on own initiative, as part of a team, and across organizational boundaries.


Employment in this post requires an Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.


At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services.

We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019.

It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.

Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.


Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people.

We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity.

We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.


Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know.

And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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