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Scunthorpe

    Field Based Operations Manager - Scunthorpe, North Lincolnshire, United Kingdom - Serco Limited

    Serco Limited
    Serco Limited Scunthorpe, North Lincolnshire, United Kingdom

    1 day ago

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    Description

    Serco:

    AASC
    Permanent, Full Time - Night Shifts
    £38,000 per annum & Excellent Corporate Benefits Package

    Due to significant growth, we are looking for Night Shift Field Operations Managers to drive compliancy within the designated portfolio of ourAsylum Accommodation and Support Services Contract (AASC).

    We focus on providing a high standard of accommodation for the service users we house through a combination of both reactive and planned maintenance, completed by our team of multi skilled maintenance operatives and approved contractors.

    This is a crucial role, providing clear management to Maintenance Operatives and Housing Officers in their provision of property maintenance services and service user support services.

    You will provide accountability to the Head of Field Operations for all property maintenance services and any service user support services within the respective region; provide leadership and strategic direction to the Housing Officers and Maintenance Operatives within their allocated portfolio; and work with the other Management Team members to deliver outstanding and effective service.

    As a key member of the Operations Management Team you will be responsible for ensuring:

    ~ Compliance with the
    AASCcontract, company policies, processes and procedures for designated area of responsibility, through management of staff and liaising with other teams within the business, landlords, sub-contractors, external agencies and partners.

    ~ All properties within their allocated area of the property portfolio are safe, habitable, fit for purpose and fully equipped in accordance with contract standards both national and local, while also ensuring regulatory and legislative requirements are also met.

    ~ Provision of all necessary service user dispersal, relocation, ongoing support services and discontinuation activities within their designated portfolio is delivered in accordance with the contract and that all service users maintain compliance with the conditions of their support provision.

    First and foremost, you will have proven people management skills and the ability to analyse data and produce accurate timely reports.

    A background in managing multi skilled maintenance operatives, delivering against key performance indicators, working to tight deadlines and within set budgets, would also be beneficial.

    Meaningful and vital work - With approximately 20,000 asylum seekers and more than 5,000 properties you'll be delivering an essential service that touch people's lives.

    Great people - We are a motivated team who will encourage you and help you to succeed. Pension - 6%
    Employee Assistance Programme
    Chance to contribute to innovation in the public services/prisons sector
    A company passionate about diversity and inclusion
    A range of benefits to support the health and wellbeing of you and your familysuch as Employee Assistance Programme, Simply Health Plans and more
    Serco Benefits package - discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
    Please click on the apply button to be taken to our careers website
    Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. For help with your application please contact
    We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all.

    We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

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