- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Support the delivery of KPI's, meeting all company standards
- Assist in recruitment and training of the team Personal characteristics:
- A hands on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structured approach to work
- Spatial awareness
- Be fully flexible across the week Salary/Pay: £28,000
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Assistant Store Manager - Glasgow, United Kingdom - Deichmann
Description
Purpose
: Here at Deichmann we are looking to appoint an Assistant Manager to join our store team in Braehead.Joining us on a full time, permanent basis you will receive an initial salary of £28,000 per annum. Ideal candidate: This is a really exciting opportunity for an ambitious individual with supervisory experience looking to progress their career in Store Management.
Having undergone training you will support the store manager in delivering a first class operation with a view to you potentially becoming a store manager of the future.
You will have previous experience of working in retail or a related sector and be able to problem solve and
think on your feet. Being a people person you will be able to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: